Java J2EE Developer (Former Employee) – Alexandria, VA – April 20, 2017
Pros 1) Scope of company means you can do many things - lots of opportunity to learn new skills, if you're willing to relocate and learn. 2) Interesting work and a variety of people and cultures 3) Good benefits 4) Cutting-edge technology Cons 1) Direction at the top of the company is poor. Not much confidence in the top execs. 2) Too much focus on cost-side of the equation, a result of poor revenues for many quarters. 3) Shoemakers children with technology for employees - i.e., 4-year cycle for laptop replacement, not a lot of interval. Advice to Management 1) Apply reasonable rules for co-location - if you support a global team, does it matter where you work? 2) Minimize the cost-cutting, especially of good people. At some point it has to stop. It's a terrible morale hit.
Guest Service Manager (Former Employee) – Charlotte, Monroe, Rock Hill – February 13, 2017
I learned many skills working for Pilot each day was a new experience mostly good , best thing about it was making a guests day better, things that where not positive is people sitting in corp. office deciding how we need to do things without knowing the ins and outs of that location, the culture is changing hopefully for the good
It's a great place to work if you enjoy interacting with a lot of people on a daily basis. Also, I didn't find it hard to move up and get promoted to Assistant Manager after only about two and a half months.
Customer Service Manager (Former Employee) – Albuquerque, NM – March 20, 2016
this company hires outside there company, even through they say they hire within,, they hire people with no experience and over look there employees that are qualified for the position, its the good old boys club if your manager doesnt like you you will never get promoted
Cashier/Customer Service (Former Employee) – Cheyenne, WY – March 3, 2016
Pilot is a great company to work for but when the management is poor and you can't keep staff it is really hard to be successful all y yourself. I enjoyed the time i was there, I just got really tired of being the only one trying to work and being under paid for my title and being paid less than new people with no experience when i was there for a year.
Customer Care Specialist (Current Employee) – Knoxville, TN – August 20, 2015
In a typical day I will interact with 300 customers providing friendly and accurate customer service. I will handle their transactions, sales, questions and or complaints. I keep my workplace clean and conducive for business and ready for following shifts .I break shift and count tills. I assist the manager with inventory counts and orders. l also assist with checking in and counting vendors product as delivered. I train new employees as they are hired. I train new and current employees of company polices. I maintain an accurate till. I assist the manager with theft and loss prevention. I enjoy the fast paced environment of customer service. I like interacting with my co-workers and management. I like being able to move about to complete cleaning needs for the store to look its best. Some days we are short handed and I have to be stationary at the register for my shift, these days are not as enjoyable.
Cashier (Former Employee) – Salt Lake City, UT – August 9, 2015
Could use more team work. Deli work preparing hot and cold foods for the hot case, salads, fruit cups for cold case. Preparing and making pizzas. Using a oven and deep fryer. checking in vendors, changing drink boxes for soda machine when needed. Maintain and organise work station, cleaning and stocking
i had a really good time. learned a lot. got a much needed experience working with computer controlled hydraulic systems. taking a helicopter to work and then piloting a Remotely Operated Vehicle thousands of feet below sea was a superb experience. wish i could have stayed there.
free travel, good food, good people, excellent training and tech support