The communication between even the floor staff and the nurses in the same building is abysmal. There is constantly a communication barrier between a supervisor who can make a decision and the floor staff. The kids are always a handful, but it makes it ten times worse when there is no direction coming from the upper echelon of management.
The turnover rate for the first year is over 90%. This is due to the fact that the pay is extraordinarily low for this field of work, and that blame for incidents is passed down to the lowest ranking worker possible. Lots of red tape to adhere to, double standards, and contradicting direction from the upper echelon of management.
Health care benefits are available, but the rates are extremely high, and for a very specific type of care. You'd be better off finding your own insurance policy.