Team Member (Current Employee), miami beach fl – July 29, 2014
Pros: the location
Cons: the difficult peopl
a typical day at work would be providing customer service, making yogurt, keeping the place clean, i have learned alot especially with dealing with people. they are very demanding and with dealing with that on a day to day basis taught me how to be patient. management is ok co workers are ok
Event Coordinator (Former Employee), Santa Monica, CA – June 13, 2014
A typical day at work was generally me reaching out to the community in order to extend the company product. I would walk around talking to different stores and companies and offering them a free "Pinkberry Part" where I would bring about 20 small yogurts for their employees. After that I would talk to them about the benefits a Pinkberry even can bring; – more... a fun event for their costumers and/or their employees. I also had Pinkberry events at homes for residents. And our biggest event was the grand opening of a mall in Santa Monica where we made over 100 yogurts. It was a unique experience. – less
Supervisor/ Certified Trainer (Former Employee), New York, NY – June 2, 2014
Cons: short breaks
A typical work day is very fast paced. with a great team of individuals that will help at a moments notice. The Co workers were amazingly friendly and helpful. The hardest part of the job was learning to deal with such a wide and diverse audience of customers. The most enjoyable thing about the job was having a strong team to work with that always got – more... the job done. – less
Pinkberry is a new Frozen Yogurt Company brand originated in California. I work at the first Pinkberry opened in Ohio. A typical day I perfect the art of swirling Pinkberry and customer service. I learned to better my customer service skills and how to work as a team. My managers are very friendly and very helpful when need be. I enjoy working with – more... other co-workers because I get to work with a very diverse group of people. I also get to see how other people use their customer service techniques. The hardest part of the job would be the amount of cleaning and sanitizing. I am not use to cleaning every inch of the store but it has taught me a lot about sanitation and why cleanliness is necessary though life. The most enjoyable part is dealing directly with the customers. My favorite part is swirling a Pinkberry and seeing the smile on a customers face. – less
Shift Lead (Former Employee), Westside – March 22, 2014
Pros: free shift meal
For what they ask you do to its not worth the money they pay you for.
Advancement in the company is nearly impossible unless you are a favorite of one of their idiotic GM's. You can ask any team member or shift lead, alot of them wonder how they even screen most of their higher ups. Don't even get me started on some of their area managers.
If you – more... are looking to just go with the flow and seriously take the job part time then its probably something you can handle but do not expect to move up anything past shift lead unless you kiss alot of a**.
The people are fake and don't want to hear what's wrong. All they want to see are the shiny pretty things that Pinkberry has to offer. – less
Assistant Manager (Former Employee), New York, NY – February 23, 2014
Pros: free pinkberry, friendly staff and flexible policies
Cons: no benefits, avoided overtime
Working at Pinkberry was mostly a delightful thing to do. Upon hiring, one of the qualifications is that you have a remarkable and inviting personality, so it was very easy working with co-workers as a team or even with me being a supervisor. The product was fresh and they did what they could to not compromise the quality and service promised. The most – more... difficult part being there was probably the late hours I would get off from work (2 sometimes 3 A.M.) which I found quite dangerous. All in all, it was a wonderful and enlightening experience, but I seek to move on and possibly make higher earnings. – less
Shift lead (Former Employee), Dallas, TX – January 15, 2014
i really did enjoy my time and days and pinkberry it was a fun and fast paced job...i always meet new people everyday and i learn alot from working here, it was fun also working with my co-workers and just all of us getting along.Being a assistant manager was great but hard working as well i always had something new everyday to learn from it.
Team Member (Current Employee), Boston, MA – December 24, 2013
Pros: free shift meal, the co-workers
Cons: short breaks after long hours, little pay, no hours during winter
you get a lot of hours during the summer but important to look for another job before winter beings because you get no hours. The management change a lot so i had to get used to on how differently how they went about things...Most enjoyable party are the people. Met cool new people working there.
Customer Support Specialist/Training Specialist (Current Employee), Atlanta, GA – November 14, 2013
Pros: fun team members, yogurt discounts
Cons: long breaks, hour cuts
Here at Pinkberry, on a typical day you could expect to see warm smiles from customer and interactions through our step-by-step to inform the customers all about our products. From my job I have learned the importance to fulfill customers needs and maintaining satisfactory conduct. It has helped me most at being calm under pressure and with my customer – more... service skills. My management system is well maintained and try to keep a balance of our hours based on sales and the time of the season. The hardest part of my job would only be when a team-member isn't cooperating when they have a job to fulfill. My co-workers are pretty easy going. The most enjoyable part of my job are the customers and when I get a change to explain to them about the fun part to making their Pinkberry. The thrill I get is like no other! – less
Team Member (Former Employee), Boston, MA – October 22, 2013
Pros: very friendly, happy work environment!
Cons: pinkberry cares more about its customers than the employees, absolutely no type of value for a hard working employee!
The concept of Pinkberry is great! As a shift member you had to have a very outgoing personality to capture the attention of the customers. Pinkberry loves its "groupies" or returning customers and works hard to keep them happy.
Cashier/yogurt server (Former Employee), Santa Ana, CA – October 16, 2013
Pros: social environment, tips, friendly team
Cons: a lot of cleaning, machine night, stays open very late
This was my first job working with frozen yogurt and it was an absolutely great experience. The whole crew was incredibly friendly and made me feel very welcome. This job teaches a person how to clean and maintain a sparkling work place. I learned many great new customer service skills also. The hardest part of the job was learning how to swirl the – more... yogurt a certain way to present it beautifully to the customer. The most enjoyable part of the job was meeting new customers every day. Also forming almost a family with my coworkers because it is a small team that works at Pinkberry and everyone becomes very close. – less