In Flight Clerk (Former Employee) – Memphis, TN – December 11, 2015
I loved working for this company in a work day met a lot of different people. I learned a lot about the Airline industry; management was wonderful; co-workers were from different regions all over the world; the hardest part of the job was working in extreme cold weather; most enjoyable was meeting different people with different cultures.
I loved working with the crew members, and assisting them. I didn't, however enjoy how the management of the company treated the crew members. The pilots and flight attendants were among the lowest paid in the airline industry, and moral among them was quite low, causing my job to become exponentially more difficult. All in all, it was a great learning experience.
We worked 4, 10 hour days and had 3 days in a row off.
RECORDS CLERK (Former Employee) – Memphis, TN – July 6, 2015
My overall day to day activities consist of computer work, data input on each aircraft's maintenance, flights, and bird strikes. I learned alot about airplanes and airplanes' parts! The hardest part about this job is that paperwork for 50 aircrafts arrived daily so its best not to miss a day or a beat! :) The most enjoyable part about this job was the Free travel! My co-workers were very helpful if i needed anything! we were a Great team! I hate that this company relocated out of MEMPHIS but it was indeed a Great learning experience and I don't regret anything! :) I made some great friends and meet a lot of interesting people whom I can now call A Family!
Customer Service/Sales (Former Employee) – Gulfport, MS – June 25, 2015
Part-time job with no benefits except for free travel.
Typical day: Checking in passengers with luggage in timely manner. Never stopped learning. Multi-tasking all the time. Mgt. was excellent. Hardest part of job was irate customers and lost luggage complaints.
Enjoyed the job as I'm well versed in Customer Service and can handle bad situations with dignity.
Heat in summer when loading and unloading luggage which cannot be avoided.
-Enforce company policies and procedures -Supervise ticketing and gate service operation on assigned shifts -Assist in administration of payroll: employee discipline and scheduling -Assist with other assigned duties and administrative duties
Customer Service Agent (Current Employee) – Erie, PA – November 25, 2014
Working at an airport is one of the best hardest jobs I have ever had. There are so many more details & safety issues to worry about than just getting someone on a plane. A "typical" day is 1 hard hour of work and the rest of the time preparing and reviewing. Management is been the best group of people one could ask for in a job. The hardest part about this particular job is working in the EXTREME weather either hot or cold, but I wouldn't change a thing.
As with any regional airline it is a great place to start your career as a dispatcher. Pinnacle has actually moved and has been renamed to Endeavor Air due to a bankruptcy in 2011. I learned a lot as a dispatcher there and it was a great experience. Everyone I worked with were wonderful and easy to get along with.
Management was tough at times and sometimes asked for you do a task due to pressure from above even if it wasn't quite safe.
The hardest part of the job was the hours and working the 3rd shift.
good co-workers, always updating equipment, etc.
management was so so, the working was were not that great and pay was low.
A typical day of work includes working 16 hours a day. But when its over and you reflex on where you where able to be in one single day is hard to digest. I learned how to be a leader as a flight attendant. My co workers became my family and you depend on them daily and they depend on you, my advice, leave your personal issues behind you. The hardest part of each day was giving up control for hours such as transporting from parking lot to terminal, or taxi to hotel and forgetting where you parked your own car four to six days later. you mind still racing trying to digest the adventures. The most enjoyable part of a flight attendants day is the service you provide for your crew and passengers, all while smiling.
you have to be willing to give up on a routine of eating and sleeping
I participated in ton of charity work with this airlines. When I was freshly employed they even had flight attendants who were there to answer our calls around the clock if we had questions or concerns. I really enjoyed the personable level.
work environment was family built.
pay was very low unless you worked more than you slept.