Pinnacle Entertainment Employer Reviews

Working in the entertainment industry sure can be hectic and fast paced. you really gotta have a love for fast paced work. The management is great as well. The evironment is just fun in itself.

There really is no typical day at work. The business day can be fast paced and dynamic all the way to slow and even mundane at times. However, there is always something to do. When I'm not tackling guest or employee issues I'm conducting my day to day tasks of scheduling, payroll, and implementing training. I have learned the appreciation for accountability, – more... ownership, and good management. The most difficult part of the job is the balancing between being a good employee and being a good employer. Finding that fine line between making your boss happy and your own employees happy is crucial. The most enjoyable part of my day would be connecting with a guest or employee - little things to make them happy can go a long way. – less

Past leadership positioned the company into into the solid position it occupies today. Current leadership is composed of ex-Harrah's people and the culture has drastically changed. People are no longer valued. Assets are valued.

Schedules, Inventory, Every station. I can work any station in a restaurant.

Very,very poor management alot of job elimination for that casino to make a lot of money you are not paid for what you are worth....??????

Fun, productive company and yes...they have a ping pong table! Executive management is extremely well-qualified, smart, competent individuals. Great asset to the company!

Fun work place, friendly coworkers, learn most customer service skills

The management in this company is horrible. The workloads are heavy with little pay when it comes to working in the warehouse.

great co-workers, always busy, learned a lot. Upper management is very weak. Do not care about employees needs. I love my job, fun place to work

Pinnacle does not have any QA engineers as FT - they are all on contract bases. They have a lot of apps and s/w and nobody is testing those. They could easily employ at least 5 QA FT people and keep them very busy if company is taking testing seriously. They opened new casino - major achievement - but no QA was done on any of the s/w. At least not by – more... qualified QA people. Their IT is small shop where majority of IT personnel reports directly to CIO. No middle management. – less

Takes care of their employees, good chance to move up in the company. Great coworkers and managers.

Typical work day includes courtesy phone calls and visits to many casino players. Offering them assistance with dinner and hotel accomodations. Providing the best possible customer service to ensure a memorable gaming experience.

Work was typically fun, most of the time everyone was in a good mood. My co-workers & I were close because we opened the Casino in Feb. 2009. The job was hard because you had to stand for 10 hr. shifts. It was enjoyable because we were allowed free food & occasional appreciation days. We were on a strict point system.

I worked for the Engineering Department...It was an ok experience to say the most. Pay less than desirable, on the extreme low end for the market pay rate. A huge amount of arrogant Egos running about. Less than knowledgable staff in most departments and management and supervisors spend a great deal of time conducting formal meetings way to often. More – more... training and education opportunities for employess would have made it a more desirable work environment.

As previously stated, you best keep your hip boots on, because it definitely gets deep around there. POLITICS< POLITICS< POLITICS, there is more two-talk and back-stabbing here than on Capital Hill in D.C.

Take caution. – less

Typical corporate culture. Lots of politics. If you're willing to play the game, you'll do great there.

Managed a heavy workload that relied on accurately assigning data to patrons accounts by using heavy excel and campaign automated systems.

I enjoyed working here but if you plan to have children or work part time, this is not for you. Management sucks and will try to give you the run around.

Pros:
Pinnacle offers a wide variety of benefits and incentives for people who perform their job well. (example - tuition reimbursement, ex.)

Fun environment and fun people to work with.

Pinnacle GM really appreciates his employees and makes it known that he cares about their workday. Several times a week he would walk around the casino and talk to – more... the employees about issues.

Free lunches/dinners are provided on your work shift.

Cons:
Management are typically not qualified to be in their position. Especially in food and beverage. This created an environment that was hard to communicate in. Many managers would not relay information, wouldn't know how to handle a situation, and would never follow through on situations.

Many people working at Pinnacle are working there as a stepping stone to something else. This can be good and bad. You get to meet several people with different backgrounds and interests, however, the turnover rate is EXTREMELY high, even among management. – less

The Internal Audit department at Pinnacle Entertainment provided a great work life balance and opportunities for experience in SOX, regulatory and operational audits. However, management does not actively strive to develop their employees for advancement and showed little desire to improve the audit process or focus audits on a risk oriented basis. – more... The audit programs had not been updated or evaluated in at least five years and management did not care to devote the time to ensure the testing provided the best assurance possible. – less

Great people to work with but very low retention. Which lead to low emplyee morale.