Help Desk Professional
Pinnacle Human Resources, LLC - Latham, NY

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Help Desk professional needed with career growth potential!

IT Service company is looking to add staff to manage recent national growth. A candidate must have the following to be considered;

- Call center/Help Desk experience to manage client process and trouble shoot.
- Understand basic Networking, Open Systems a plus. Wifi applications also desired.
- Have ability to document conversations for next step and client satisfaction
- Understand individual contribution for team goals

Requirements:
- Minimum of 2 year experience in a Help Desk or Call Center environment.
- Technical 2 year degree for information technology or programming
- Excellent verbal communications and customer service skills

This position offers;
- Career path to grow
- Vacation and Benefits
- Hands on opportunity to grow personal knowledge base

Salary target is 23K- 28K depending on experience.