Pros: sometimes got free lunches
Cons: unethical, money hungry, corrupt
Pinnacle Treatment Centers, Inc. does not care about their employees or the patients that they serve. All they care about is money. When the company was doing well financially, we (the counselors) were able to put people on therapeutic contracts and discharge them from treatment for continuing to use illicit substances and being noncompliant. If the company, on the other hand, was not making a lot of money, we would have to keep everyone in treatment--even when they were continuing to use drugs/alcohol--and this made us look like jokes. This company also turns their heads at those people who smoke marijuana, which I believe to be ridiculous for a facility that is supposed to be treating substance abuse disorders. The upper management, such as program directors, lie all the time about things and are completely unsupportive. The director would make up supervsion hours and have me sign off on them as if they actually happened, or would take a 15 minute session and have me sign off that it was an hour. Also, there was no incentive to do well because the director didn't care about the quality of work. Often times, other counselors would get praised for just having documents in the charts, even if they were blatantly inaccurate. The human resources department was also a joke as I had written a formal complaint and I believe it was never taken seriously. I also know of several other former counselors who made complaints and HR just turned their backs and ignored all of them. Also, every counselor there is always above the maximum number of allowed patients by the state of NJ so they are all working above capacity. Some counselors had over 65 patients on their caseloads. This company is completely unethical and I would never, NEVER, recommend anyone to work there. I do have to say though that most of the counselors I worked with were very friendly and they did genuinely care about their patients. It is mostly upper management that is totally corrupt!