Academic instruction for challenged youth.
Office Administration Instructor/Trainer (Former Employee) – Pittsburgh, PA – April 9, 2014
Working in conjunction with set forth federal standards, passionately provided learning objectives to a student body of academically and socially challenged young adults, ranging in age from sixteen to twenty-four years old.
Implementing an interactive learning environment, guided the students toward proficiently in the MS Office Suite, accounting procedures, Internet navigation, essential keyboarding skills, and proper call etiquette essential in a call center environment.
Completed daily assessments’ including one-on-one professional counseling; serving a population of sixty to seventy students.