A typical day at work included training on various systems including QuickBooks, Pivot's billing methods, client calls and follow ups to ensure client satisfaction.
I learned Pivot's methods of conducting every day business.
Management was lax and often times unavailable.
Co-workers were awesome, but also often unavailable due to remote workstations.
The hardest part of the job was dealing with the CEO's methods of conducting business and often not following through with promises to clients.
The most enjoyable part of the job was when we met at WeWork in Downtown Austin and worked together as a team, discussing ideas to improve Client Relations and customer retention.