Pros: On the store level, management is decent.
Cons: On a corporate level, management is greedy and unrealistic.
The franchise I work for has taken away so many benefits over the past 5 years, most notably decent healthcare. Most people aren't even allowed over 30 hours so PH won't have to pay for insurance. They have raised prices, but not wages. They have found ways to decrease product quality. They won't give raises because they are "competing" with other stores in the franchise to see who has the lowest average wage. No joke. They send out a weekly form rating each store on different variables such as sales, cost of sales, etc. and one of the variables is average wage. Those with the lowest average wage are ranked better than those that pay slightly better. And we are talking minimum wage range. Ridiculous. The restaurant is constantly being inspected by outside sources who don't know a thing about running a restaurant. You have to fake it so you get a good score and that's all that matters. Employees really don't matter at all.