Planet Fitness Employer Reviews

A typical day at Planet Fitness consists of myself and my co-workers assisting the 14,000+ members that attend and utilize our facility, cleanliness is one of our top priorities so I am always circling the facility making sure all cleaning areas are fully stocked, weights are in the proper place, locker rooms and tanning facilities are clean and refrigerators – more...  are fully stocked. Customer service is the main focus of my job, My duties include assisting members with any questions or concerns that they may have whether its regarding billing problems, questions about the fitness center or information regarding equipment that we have.
I work very well independently as well as part of a team and I am constantly brainstorming with my co-workers and manager to improve Planet Fitness and make it even more enjoyable for the members than it already is.
The hardest part of my job is trying to assist customers that are very close minded and do not want to resolve a problem or issue but mkae an even bigger problem than whatever it may be at the time. I always try my best to come to a conclusion and resolve it as best as I can for the member.
The most enjoyable part of my job is the relationships that I have built and connections I have made with the members that I see everyday. I absolutely LOVE to build new friendships with individuals. – less

The overall work experience I have gained is invaluable. I have been able to advance my management style and techniques, and have furthered my Human Resource and Communications skills as well.

I worked there for ten months before returning to focus on my schoolwork. While I was there, I made many friends, learned about health and fitness, and was inspired to start my own lifelong fitness goals.

Planet fitness is all about being judgement free zone. I love the fact that its a basic gym that does not cater to body builders.

count mail disburse mail to assigned departments, data entry, sort mail

Good place to work. Enjoyable co-workers. Working in the gym is always insipiration to work out!!

Being in management, I really was able to see how the business was ran as a whole. Being a franchise the owners had to abide by corporate regulations and procedures. It was a great way to meet new people that were interested in the area of fitness. Many of my employees were in their early twenties, so the job came with a lot of energy. Planet Fitness – more...  prides itself on customer service, which they do a great job of it. The hardest part of the job for me was to let someone go, but for employees it would have to be the "New Year's Rush". The most enjoyable part of the job would have to be helping customers achieve their fitness and weight loss goals. – less

Clock in grab cleaning supplies and start cleaning workout equipment immediately.

I learned how to properly exercise while lifting.

Managers were usually on duty doing the third shift that i worked.

The most enjoyable part of the job is hearing the customers/members compliment on how outstanding my work is.

I loved working for this company. The only reason i left was because i gave birth to my first son, and when i wanted to return my position was no longer available.

Greeting and interacting with the members of the gym. Touring and signing members up. Clean and maintain the various equipment at the gym.

A work day would be detailing machines, filing and filling out documents, answering phones, assisting guests

I really love this company because My manager was very professional and in control and in addition to that, the staff members at the time were very welcoming and friendly. I learned how to pretty much run a business when the head is not around and also learned how to handle alot of situation imn a very cautious and accurate manner. This job was really – more...  a piece of cake for me. The best part of the job was having a free membership and the fact that I lost 50pounds while working there. – less

Answering Phones Faxing Copying
Helping Our Members With Any Issues
Co Workers Are Respectful Understanding And Hardworking
There are no hard parts
Helping others is the best part

A typical day of work would start off by changing the pro rates for our various options for memberships. Sort through all of the paperwork so that it could be entered into the system overnight. I learned that being responsible and attentive to the members and co-workers would result in healthy relationships. Management was always pleasant. My co-workers – more...  were fun to work with. The hardest part of my job was the hours but I learned to overcome that obstacle. The most enjoyable part of the job was meeting different people. – less

A typical day would be to invite in guests show them around and explain to them our memberships and our judgement free zone motto

I meet new people every single day.. All types of religion and culture.a regular day at work is checking members in and giving them a tour and signing them up for the gym.
I am very people friendly, so I get along with all my coworkers and with the members.
The hardest part of my job, I would have to say is just dealing customer dispute.
The best part – more...  of my job is my excellent customer relation. – less

typical day at work would be cleaning your designated section, and customer service at the desk

I did a stint here when I started training while still a undergrad. Management was unknowledgeable, and behaved like high school children. No benefits, time off was always a hassle, and all of the staff was watched via camera 24/7. Good job if a teenager, but move on fast.

Planet fitness was a productive work environment with great leadership. excellent work hours with potential opportunity to grow.

This is a great place to work if you are still in school and looking for part time hours. It us a very relaxed environment, however you will keep yourself busy. Its a great place to meet people, members stop by the desk to chat. However the pay isnt great, but what can you expect.