Pros: great coworkers, customers, constantly things to do
Cons: rushes in crowds creating stressful but rewarding situations.
A typical day at work is clocking in, helping customers with checking in, amenities, tours, signing up for a membership, website assistance, collections, billing, among others. While doing this I create a detailed financial report that is reviewed by my manager and sent to the owners of the franchise. My other duties are cleaning amenities, enforcing policies, and providing above-and-beyond customer service by memorizing names and getting to know customers while providing an enjoyable and inviting environment to build and maintain a loyal customer base.
The biggest perk of working working at Planet Fitness is their training program, this job teaching valuable skills for selling, customer service, interpersonal skills and understanding how maintain and run a successful business. The management is excellent on teaching you and bringing out the best of our employees. I've always enjoyed my coworkers and we have learned to have fun and enjoy our jobs while being productive employees. The hardest part of the job is simply the sheer volume of things to do, there is always something to do on the daily to-do list. The most enjoyable and rewarding part of the job is getting to know my coworkers and hearing praise from customers. I always enjoy putting a smile on someone's face.