Pros: overcoming challenges and new experiences
Cons: overwhelming backload
My daily duties as a biller included creating HCFA and UB claims, reconciliation of state funded insurance (Medicaid), and various insurances. I verified insurance eligibility for patients and ensured that allowances, adjustments and write-offs were posted accurately.
I also reviewed and resolved discrepancies while posting payments to the appropriate accounts.
During my time I acquired a working knowledge of revenue codes and HCPS codes.
I worked closely with management to troubleshoot issues. I felt my manager was very knowledgeable, and she shared that knowledge with the staff. I worked closely with my team mates ensuring a productive environment.
The greatest challenge of this position was the volume.
The most enjoyable part of this job was the self-confidence I have gained from being able to overcome the day to day challenges of this position.