Customer Service Representative (Former Employee) – Grand Prairie, TX – May 4, 2016
I worked her since last September and it was ridiculous . They were racists all the "Mexicans" were on the check cashing side while (no offense) the black people were in the loby. The job sucked overall starting pay at 9$. They would always lie to customers about fees because they were only about making profit . A certain manager was literally evil . I hated working here after 3 months .. The management was ridiculous as well . So unprofessional and rude
Customer Service Representative (Former Employee) – Dallas, TX – April 27, 2016
At first it was a good job. But the management sucked. The manager was such a messy person never had anything together. It literally took almost 4 months for her to get my direct deposit set up. The job is stressful and your not getting paid enough to deal with so much stuff. I absolutely did not like working for this company!
CSR/Cashier (Former Employee) – Grand Prairie, TX – April 19, 2016
we made competitions among our coworkers who ever sold the most prepaid card was the winner... I loved Fridays because it was one of the busiest day of the wee.. I liked all of my customers some of them i all ready new by name and the felt like when i would called them by there name and helped them with there needs.
will got free lunch every first of the month it was our busiest day
Unproffesional Leaders , Profit First People last.
Collections Specialist (Former Employee) – Oak Brook, IL – March 29, 2016
In my honest opinion I can only say that there are a few good managers their but that is the problem its ONLY a few , the lack of compassion for the employees has created an uneasy environment. The tension is so thick at times you can almost cut it with a knife, with termination every other day everyone just looks around wondering if they will be next. The company at first was pretty good but as older more tenured supervisors and managers either resigned or were terminated things worsened. All in all it starts at the top I would never totally bad mouth a place that I was previously employed but I believe in being honest and this is my opinion.
odd Hours, Long Travel, Terrible Management, Incrowd environment
Store Manager (Former Employee) – Kenosha, WI – February 12, 2016
This company is horrible, do not get caught up in the madness. They treat black people horrible. They pay their managers a very low salary but exspect the world. no lunch breaks or breaks period are given. The district manager is a joke
• Conducted research on 11,000 culverts in the state of Texas. • Rated Culverts that are older than 1980 for load. • Verified that the culverts are capable of the load structurally. • Analyzed plan sheets and site pictures to determine different variables to calculate the load ratings.
Store Manager (Former Employee) – Wisconsin – February 2, 2016
You will work too much and not get paid enough! Open 7 days a week 365 days a year. Conpensation and bonus are less than ideal. The people are great and are always willing to help out when a store is under staffed. Stressful and exhausting.
Not for people who actually care about their job, just a paycheck
Shift Supervisor (Current Employee) – New York, NY – January 28, 2016
Started a CSR and within few months promoted to a supervisor position. unfortunately my pay was not promoted with me. I am still getting paid CSR wages months later. When asked why has anyone contacted payroll to adjust this error response is " don't worry you will get it eventually" from the District Manager. Very infuriating because how do you expect someone to promote and display job satisfaction and good teamwork to members when they are being overworked and under paid? You guessed it you cant!!
Everyone is okay with doing the bare minimum so if you do care about the integrity of your work and think you will be appreciated for it this job is not for you.
There is zero job security anything can lead to termination, Only positive is advancement does happen rapidly but that is only because the turnover rate is so high that if you make it past three months you are considered a seasoned employee
free lunch at the beginning of the month
No breaks, No work life balance, be ready available to go in on your days off if someone was fired
Assistant Store Manager (Former Employee) – Milwaukee, WI – January 27, 2016
This job was a busy work environment. I worked with various of customers on a daily basis issuing them payday loans and car title loans. I felt overworked at times and didn't receive the proper compensation for the work that I did. My greatest acheivement was becoming the store manager of my own store. I was able to start off as a regular associate and six months later presented with the opportunity for a promotion. What I did like about the company is that there was always room for self growth. One of the hardest things to deal with was having to turn down someone for a loan because they did not meet the requirements or repossessing their car for non payment. I felt management could have been more structured but all in all I've learned that there always going to be change and you have to adapt.