PLS Logistics Services

PLS Logistics Services Employee Reviews in United States

Found 141 reviews matching the search
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Great atmosphere filled with motivated, hard-working employees
Account Executive (Current Employee) –  Tampa, FLApril 17, 2016
Gained knowledge of 3PL (Third Party Logistics), freight brokerage, furthered the abilities of cold calling. Good management, filled with many driven employees, all working towards supplying customers with fast, reliable service.
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joyfull
Customer Service Representative (Former Employee) –  Chicago, ILApril 7, 2016
This company was a nice company to work for. the people were fabulous and very helpfull. I enjoyed helping customers in need.
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Fun work environment but must be willing to work hard.
Account Executive (Former Employee) –  Scottsdale, AZMarch 28, 2016
Have to work harder and smarter to get ahead. Tough industry not everyone who works hard will make it. Must be willing to deal with rejection.
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Productive: great chance to move up in company
Customer Service Representative (Cashier) (Former Employee) –  Charlotte, NCMarch 22, 2016
great Job in all the aspects of a career. you can rise in the company and the core values really matter to the customers. the employees were like family in my opinion.
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customer service
Customer Service (Former Employee) –  Irving, TX 75038March 18, 2016
long hours great overtime the customers are a lot to deal with at times but other than that great work space breakfast is provided along with coffee every morning to start your day in the break rooms
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Fun place to work
Account Executive (Current Employee) –  Houston, TXMarch 14, 2016
relaxed environment

150+ cold calls/day

Not "hands-on" at all

Must hit benchmarks

co-workers were fantastic. Very diverse, competitive office
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Hoeeible pllace
csr/supervisor (Former Employee) –  New YorkMarch 10, 2016
Management treat you badly, felt like I was working with children with all rumors started. Couldn't leave after your shift was done if no one came to replace you. Had to do the other persons shift and yor own.
Cons
short breaks
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Fast paced young environment
Account Executive (Former Employee) –  Tampa, FLMarch 7, 2016
Sales people were required to make 80 outbound calls, 20 inbound calls, and 20 Salesforce.com activities per day. I learned how to cold call business to business and establish long lasting relationships with customers. The management was helpful at times when they were not busy with their own accounts, however PLS's industry sales training was not up to par with my previous sales experiences. My coworkers were all relatively young, so the work environment was very energetic. I felt this was definitely one of my toughest sales jobs, but it was my first time doing business to business sales and I would not trade the experience I gained for anything. The most enjoyable part of the job was cold calling customers and earning their business. There is no feeling greater than making 100 to 500 calls, then calling the right company and saying the right things to earn their business. Truly this is one of the best feelings in the world and only resilient sales people have experienced it.
Pros
Flexible lunch schedule and energetic work environment
Cons
The billing process was very inefficient and made me lose two of my best customers. Also, many other account executives quit or were fired for the same reason.
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Health Insurance Marketing Representative with transferrable skills
Customer Service/Cashier (Current Employee) –  Chicago, ILFebruary 29, 2016
 Profound ability to stay customer service-focused
 Possess sound and strong oral and written communication skills
 Skilled in handling multiple task and has the ability to work under pressure
 Well versed in recognizing customers’ financial services requirements and cross sell services to meet those requirements
 In-depth knowledge of maintaining positive customer relations by means of proper handling of all transactions, in keeping with established procedures
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Not a good place to work
Account Executive (Former Employee) –  Cranberry Township, PAFebruary 17, 2016
I worked on the "contract side" so there was no cold calling and trying to meet monthly quotas, but my daily job was very repetitive. Customers and vendors would call/email on a daily basis to arrange shipments from point A to point B, we would secure a carrier and track a shipment thru to delivery. There is a lot of multitasking and bouncing through new priorities but there is a great team of co-workers always available to help, so that wasn't very hard. It gets stressful at times as you cannot control everything in transportation industry, but it is still manageable.
Lower and mid-level management is fair, easy going, and very approachable but there is very little room for advancement and moving up in the company (at least on the contract side) as in order to get promoted to an account manager, the company needs to sign a new $15 million contract, or a current account manager has to quit or get fired. Needless to say that this does not happen very often. If you were in charge of a smaller account(s), unfortunately you wold be doing everything as an account manager, you would just not have a title and would not be properly compensated for your work.
Over the years, the company has turned to a different strategy, and is now opening new satellite offices all over the US, but these are all sales jobs (lots of cold calling and meeting quotas). They hire kids straight out of college, provide them with some training and let them work for approximately 6 months, and then after that you can get fired every month if you do not meet your quotas. The turnover rate is huge.
On the
  more... contract side, however, you feel a little more safe, but even there, there are major layoffs on a yearly basis. In the transportation industry winter months are very slow as customers ship a lot less, which of course affects the revenue of the logistics companies, but things turn around in March. And instead of showing some gratitude to your employees for their hard work all year long, and suck it up for a couple of months when the times are hard, the CEO and the upper management simply do not care - they just lay off a few people in each department in the winter, and then in early spring when they get busy again, they hire new people (who you then have to train for a few months until they know what they are doing). This happens every single winter and mid-level management doesn't really have a say in it, but they are the ones who have to let these people go, and generally feel very bad about it.  less
Pros
co-workers, overall atmosphere at work
Cons
low-paying job, greedy CEO and upper management who do not care about their employees whatsoever
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Account Executive
Account Executive (Former Employee) –  Jacksonville, FLFebruary 16, 2016
Handling the transportation needs of customers to provide exceptional customer service. Vigorously negotiating fair market rates with freight carriers to optimize company revenue and growth while providing a lean option for customers who need to move their product anywhere in the continental US, Mexico, Canada, and abroad. Monitoring the freight loads from the moment of pick-up until delivery while maintaining open communication channels with the customer and the carrier at all times.
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Fun work place/grind
Account Executive (Former Employee) –  Philadelphia, PAFebruary 15, 2016
A typical day involved making cold calls to companies and asking them how they handle their shipping. My job was selling said companies on using a 3PL to handle their shipping instead of doing it themselves by letting them know of the savings and service we can provide. Main duties were managing your book of business and giving excellent customer service. I learned how to work in a high paced environment and how to meet a deadline. I also learned how to make it on my own and some efficient techniques in the art of selling. The work environment was very relaxed and many of my co-workers were my age or close to it, which was the most enjoyable part of the job. The hardest part of the job is staying motivated when you have a bad day in the fast and unforgiving world of sales
Pros
No salary cap
Cons
Long hours
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Pls
Account Executive (Former Employee) –  Cranberry, PAFebruary 14, 2016
PLS is an aggressive sales environment. A good platform to jump start a career and use a resume builder. Good for first job out of college, very competitive and not a long term job.
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Terrible place to work if your not brainwashed
AE (Former Employee) –  Houston, TXJanuary 31, 2016
they purposely hire the majority of their employees right out of college for a very clear reason. The set up is terrible, training is pi** poor and the truly have no vested interest as a company to see you genuinely succeed. Terrible management and management behavior, no employee morale, and lack of professionalism on the call floor while calls are in progress. Great stepping stone. Not a real career unless you truly love sales.
Pros
Flexible with time
Cons
micromanagement, lack of true management
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Account Executive
Account Executive (Current Employee) –  Jacksonville, FLJanuary 31, 2016
Very high turnover rate. The management is helpful, but this company is very difficult to advance in, with a 85-90% turnover rate.
Pros
People who work there
Cons
turnover rate
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A Okay place to work for.
AET (Former Employee) –  Jacksonville, FLJanuary 29, 2016
Its an great starter job. Don't plan on growing with the company. Gain the experience and leave on your own terms. There is no real protocol they just go by the fly.
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Work environment great
Account Executive (Former Employee) –  Tampa, FLJanuary 29, 2016
A position you have to have tenacity for.

Making sure to go in and do what is needed is the only way you can be successful, and even if you do those things, you aren;t guranteed anything. Being a middle man means your job is effected by both sides. The trucking companies, and the client's. So proactive problem solving is what you need.
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good entry level job to get experience
Account Executive (Current Employee) –  cranberry twp, paJanuary 27, 2016
this job will get you great entry level experience. if you can last a year at PLS you can make it anywhere. Fun environment to start. But quickly realize that you are just a number to them. No room for advancement.
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Not a place to grow
Senior Account Executive (Current Employee) –  Scottsdale, AZJanuary 8, 2016
It has a good culture and you have a lot of freedom. It can be tough to make it. Not a lot of room to advance.The hardest part of the job is the sales part. You can do whatever is in your power to make as many calls as possible, but at one point it will be out of your hands. Sometimes you have to work on your off hours.
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Productive and fun workplace
account executive (Former Employee) –  Philadelphia, PAJanuary 3, 2016
Everyday at PLS Logistics was different; everyday forced you to be constantly thinking on your feet and to multitask because of the incredibly fast-paced environment. I learned how to be both a reliable team player and also an independent learner and self-starter. Management and co-workers were all incredibly nice and helpful, if you ever found yourself in need of advice or assistance with anything.
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Overall rating

3.1
Based on 145 reviews
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