Fun and educational workplace, difficult management and terrible customers
Guest Relations (Former Employee) – West Bloomfield Township, MI – October 25, 2016
This review is for the West Bloomfield store and each store in this chain is incredibly different. I have worked both as a cashier and as a Guest Relations manager. This job overall was enjoyable. The store works hard to educate its team members and provides a friendly atmosphere. The people who work here are motivated and work hard to go beyond what they are expected to. Working in the Front End department is very demanding and fast paced, but can be fun with the amount of people who come in. Unfortunately, upper management is slow to do anything that is needed of them and it causes problems with both team members and customers. They also try to weasel their way out of giving anyone a raise no matter how hard they work or how long they have been there. The people who shop at the West Bloomfield store are the toughest customers I have come across at any job and after being yelled at day after day, needing to confront shoplifters, and even being physically attacked without any support from my manager I decided to leave. This is a good job for anyone working part time but I do not believe this is a good fit for anyone looking for a full time career.
Discounted lunch, fun atmosphere, great team members, flexible hours
low pay, lazy management, difficult customers