Pros: customer satisfaction, self rewarding
Cons: poor mid-level management, employee dis-satisfaction
• Electrical, Plumbing, and Commercial Sales Departments ... design, sales and consulting
• provide solutions to customers (both residential & commercial) to both routine and emergency situations. Advise on Electrical SAETY and local codes.
• determine customer special needs and provide either "in-house" or special order solutions
• assist other departments
– more... with unique customer problems/needs
• Lowes computer network training
• Advise customers as to Lowes provided services & special installation services available
• assist in vendor/customer relations & problems – less