PlusONE Communications Employee Review

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Low Pay for the work
Customer Support High Speed Internet (Former Employee) –  1115 Main St Akron, OHOctober 16, 2012
I worked for this company for several months
in 2012. It's a very clean place to work.
The environment is very uplifting.
They employ about 250 people.

Most people there are very well educated,
college grads or part time students.
I liked the people there. Made some friends.
Most of the people who work there
are struggling to make a living. The
job is very hard for some because
the emotional strain of dealing with
angry customers.

This job will teach
you how to deal with angry people.

Their bonus commission structure
is very dull and they can't keep people for long.

Most people quit in the first three months.
I quit because the stress was unbearable and
I just could not take the abuse of customers
yelling at me on the phone.

They pay $10 an hour in 2012 after you
are there 90 days (most people quit).
Pros
free pizza on some days, nice people work there
Cons
high pressure phone work, angry, difficult customers
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A Place to work
TRAINER/SUPERVISOR (Former Employee) –  Akron, OHSeptember 21, 2017
I worked here it was hard, but if you can somehow manage to do your job, you should be fine. They pay well if you do your job so there you go with that.
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Good advancement opportunities
Quality Assurance Analyst (Former Employee) –  Akron, OHJuly 29, 2017
Paid training was a big benefit. The trainers where very helpful and I enjoyed learning. The chance for advancing in the company was good. Benefits such as health care were good.
Pros
flexible hours
Cons
short breaks
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Overall rating

2.8
Based on 44 reviews
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Ratings by category

Work/Life Balance
2.5
Compensation/Benefits
2.8
Job Security/Advancement
2.5
Management
2.4
Culture
2.5

PlusONE Communications Reviews by Location