PNC Bank Employer Reviews

scan the docs scan the docs, scanning software they used, coworkers were ok I stayed to my self,job was fairly easy,going home

When I first started in the banking industry it was more of a town home bank. We were bought out by PNC and joined the corporate world, naturally there were alot of changes and I adapted very quickly. I had a very good customer following. I worked well with my co-workers. One thing in particular that my customers and co-workers would always comment – more... on is the fact I always remembered names. – less

A day at work would always start with a Quick Start. Quick Start is a 10-15 minute pep rally. I would huddle with the team to set individual goals on activities for the day and set the stage. Motivate the team to reach their goals and set the tone of the day.
I would then meet with my Financial Sales Consultant and talk about how her previous day went. – more... Ask her question around what she felt she did good and what she found that may have hinder her from selling a product or having a complete conversation with a customer. I would role play with what hinder her from having the conversation with the customer, so she would feel comfortable with the next customer. She would set a goal for herself on the activities she was going to work on for the day. Then I would end our daily debrief with praising her on what she accomplished. I feel it’s always best to end with a positive note.
The hardest part of my job is when I can’t provide for my customer. For example, when they are trying to better themselves and they would like to consolidate loans and it's declined. I give them advice and show them how they can build their credit. At the same time I know I did all that I could but the expression on their face is so hard to look at. On the other side, when I am able to provide for a customer who is purchasing their first car or home and the joy in their face is the most enjoyable part of my day. It also brings me joy when my team succeeds in meeting our goal in sales and customer service Gallup survey. – less

I have worked at PNC for going on 8 years. I have grown as a person and manager in this period of time. They worked well with my school schedule during college and provided me with a great work/life flexibility. I even met my fiance while working for PNC.

I will make this as simple as possible, this is not a good company to work for. No training and no future do not fall for the lies.

Handling money and balancing cash draw, Helping customers with their account information and needs, Handling the ATM,

Horrible training, lousy managers. Supervisors who didn't know what they were doing, criticism

My day at work is at most times easy going. I talk to customers all day long on the phone and handle their problems. I work in a team but as well have my own file that I am responsible for each month.

While PNC is listed as a great place to work by multiple publications, individual experiences will vary by department. Some groups allow flexible work arrangements, while others offer very littel work/life balance. Additionally, some departments offer very little in way of career development and/or advancement.

Senior leadership is truly committed – more... to culture and values, making this a company with long-term success on the horizon. – less

Training, communicationa and support were beyond expectations during a challenging acqusition.

Attended to the needs of Wealth Management Trust clients through various services.
I enjoyed the close working relationship with clients and being able to help them
I enjoyed my co-workers, they were all very helpful and kind
the hardest part of the job was my relationship with the Trust Advisor that I assisted
The most enjoyable part of the job was – more... the client interaction and the other associates I worked with. – less

Worked here for two years and received an eleven cent raise... what a joke, Was unable to move up in the company twice I applied for a job and was declined due to hiring externally. Go to Key or Huntington at least you get paid more per hour to do the same thing. Do not waste your time with a company that does not value their employees time and dedication.

In my position as a WorkPlace FSC it was my job to take the bank into the business.

PNC Bank was great, when it was National City. Since PNC took over, the overall morale of our department plummeted. Things changed on a daily basis and were not communicated with the rest of the department. PNC started to push out the people that made "too much" money for their position, so they could downsize and hire in new employees at a lower salary.

Working at PNC Bank was a professional, structured job where accuracy, patience, and customer service were very important.

I was responsible for managing a group of 12-18 consultants that serviced customers on a daily basis. The group that I managed specialized in loan servicing. Essentially servicing and providing insight on all the lending instruments provided by the bank with the exception of first mortgages. I have learned a lot about the banking industry during my – more... time with PNC. Both within my area and across different departments. I would say the most enjoyable portion of working with the customers is helping to find products that best fit their individual needs and then making certain they understand any pitfalls or potential nuances they may encounter. On the other hand, not all customers choose to follow the right path and sometimes get into products or services that do no best represent their needs and can cause high levels of frustration for our clients. Which in turn is reflected in our conversations. This is not one of the more enjoyable aspects, but it does provide the opportunity to turn the business around and perhaps even secure a greater wallet share. – less

Terrible place to work. They do not care about the employees at all. It is all about the numbers. They feel that their brand is so strong that people will just flock to be a part of the bank. Pressure galore. PNC bank is bad about paying people enough for all the responsibility they have.

If you are outside of Pittsburgh things are completing different.

a typical day at work is transaction, customer service, and working with currency.

ability to build relationships, learn new skill sets and move within organization