PNC bank teller and lobby management (Former Employee) – Clinton, MD – December 8, 2017
Terrible management, they put a lot on with little pay, referral expectations is out of this world, you do something good no praise and soon as you mess up the whole world has ended, and there just no respect. Only good thing about being a teller was my fellow colleagues.
Branch Sales and Service Representative (Former Employee) – Centerville, OH – December 8, 2017
If you get pregnant your days are numbered, and depending on what area your branch is in, don't expect diversity. I was bullied while pregnant, made to lift heavy things and my lunch was my only break.
Relationship Manager (Former Employee) – Naperville, IL – December 7, 2017
They act like they care about the customers, but all they want are sales. They concentrate on the PNC conversation which centers around clients finances. The goal of this conversation is to get clients to move over their investments to PNC or to sell them a financial service that isn't necessarily needed.
Many times the situation could be stressful with Customer service.
Financial Sales Consultant II (Former Employee) – Indianapolis, IN – December 6, 2017
This bank was located in a poor area in the city. Twice while I was there the bank was robbed once with gun and the other a bomb threat. I enjoyed helping people with their finances as car loans, mortgages, opening savings and checking accounts and assisting our customers with day to day financial needs.
Teller Supervisor/Team Lead (Former Employee) – Chicago, IL – December 6, 2017
A typical day at work was opening the branch and assisted customer by opening account, performing teller transactions and etc. I learned how to navigate through a very unstructured guidelines. It taught me to think outside the box in order to execute completion of projects. The culture was somewhat laid back. I would have liked to see more consistency and structure to create a better employee moral. The most enjoyable part of the job was doing the job itself. I loved being a teller supervisor and leading my example.
Customer Service Representative (Former Employee) – Kalamazoo, MI – December 5, 2017
I worked for pnc for 3+ years and the environment is great, but the management is terrible, the expectations are high and unrealistic. The pay is terrible as well, and fun fact pnc employees make the same amount as Aldi cashiers (how?). Oh and if you quit or get fired all paid vacation time has to be paid back. The turn over rate for pnc is the highest in Kalamazoo (another fun fact). So if you don’t mind having managers look over your shoulder and punish you for every little thing you do and if you’re willing to receive the same pay as a cashier for 10x the work than pnc is the place for you. I wouldn’t recommend wasting your time. It’s not worth the stress and headache.
Customer Service Support Representative (Former Employee) – Pittsburgh, PA – December 5, 2017
I worked in a call center in Pittsburgh.
The Good: They offer competitive pay. I was making $16.58 or something like that. The turnover is so bad they almost have to. On that note, you can tell the company is trying really hard to make it a good place to work, so maybe it wasn't at the top of it's game when I left, but it's heading in a really good direction.
The Bad: You are literally just getting yelled out by customers who can't manage their money and need someone else to blame. What's worse is PNC does not care.
Vice President Branch Manager (Former Employee) – Cresskill, NJ – December 5, 2017
I was a branch manager for 5 years. It was a great place to work until they had a change in the Regional Manager. I left after 5 years of being their due to that change.If not for that reason i feel i would still be there.