Its the Good Ol' boy system. PNM promotes on Tenure not leadership skills. System Operations moves hours to avoid paying overtime. Do not expect any bonuses, Huge turnover rate, HR is aware and does nothing. The Operations Director has little to no operational experience, Management lets other departments dictate policy and does not back the Operators. Most of the Operators have little to no experience, but were a pleasure to work with. PNM has great trades workers, was a pleasure to work with the field crews. Benefits were horrible. Most Doctors do not accept the PNM insurance. Worst career move I have made to date. 10 years in System Operations.