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Pollo Tropical
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32 reviews

Pollo Tropical Employer Reviews

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Compensation/Benefits
Management
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i really loved steak n shake and making different food it was fast pace for me
Cashier/Customer Service (Former Employee), Orlando, FL – June 7, 2013
Pros: free meals and hours was awesome
Cons: no for me
a day for me is work afternoons on the grill or no the line making and dress about 20 bugers in a 30 mins or so..i learned that people get really fistey if they dont get what they really want....mangement changed every 3 months...my co workers were all different experience for me....the job was easy from the day i started...the good enjoyable part was – more... enjoying the customers – less
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Work
Cashier (Current Employee), Fort Lauderdale, FL – May 30, 2013
I have great co-workers. I have learn how to interact with customers.
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OKAY
CASHIER (Former Employee), Miami, FL – May 30, 2013
WORK HARD BUT DONT GET PAID WELL. MANY BENEFITS AND WELL RESPECTED ENVIRONMENT
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Profitable company
Food server (Former Employee), West Palm Beach, FL – May 6, 2013
Pros: high paced job time goes fast
Cons: no time to eat always working from start to finish
Pollo tropical is a successful company which is expanding and is a busy place to work which is what I like.
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Fast paced environment
Cashier (Current Employee), Hollywood, FL – April 22, 2013
Pros: minimun wages
Cons: flexible schedule, 50% off meal at any pollo tropical
It's a typical fast food job, except it's always busy. Meaning you'll most likely get a lot hours. You work with a lot of Spanish, your Spanish skills will improve.
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Fun Place To Work
Cashier (Former Employee), MayagĂĽez, PR – April 18, 2013
Co-workers were very helpfull, nice, we all worked as a team.
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Fun work environment
Crew Member/Cashier (Current Employee), Orlando, FL – March 29, 2013
Pros: employee discounts, friendly environment
Cons: minimal communication between shift changes
The crew is very amicable and easy to get along with. The managers are willing to work with you with your schedule to make sure you're able to work to the best of your abilities. Sometimes the managers are a bit difficult to understand, but in the end everything works out ok.
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cool enviorment
Cashier (Current Employee), Miami, FL – March 25, 2013
nice to work there... some outrageous customers but for the most its a challenge to see how fast and efficient we can satisfy my customers!
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Great culture!
Assistant Manager (Former Employee), Orlando, FL – March 19, 2013
Pros: good benefits
Cons: work life balance could be better
They continue to build your growth through classroom teachings
The culture is very much what is lived there shift after shift
good solid systems in place
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Cool tropical setting
Cashier (Former Employee), Sanford, FL – March 17, 2013
The setting was different and unique, the food amazing, but working dealt with a lot of favortism since everyone thst worked there were puerto rician
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coworker were very nice
general worker (Former Employee), Pine Crest, TN – March 7, 2013
Pros: helping the public
Cons: some managers were very rude and mean to workers
not all managers treat workers good. Many times I was asked to stay after my hours were done to finish things not done or finished by other workers. I was not compensated by the extra time.

One of the managers was very rude and mean.
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Everyday is a different day!!
Manager (Current Employee), Coconut Grove Miami FL, 33015 – February 27, 2013
Pros: interacting with different characters everyday
Cons: long shifts
I love the fact everyday there something new, something unexpected. I've learned to think on my feet, to act fact and become a quick problem solver. No job is easy but never impossible.I love the interaction I come across with not just my employees but also my different customers.
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Fun Place Needs Improvement (MANAGEMENT)
Line Worker (Current Employee), West Palm Beach, FL – February 21, 2013
Pros: 50% off food
Cons: need professional managers
Pollo Tropical is a fun place to work if you work with the right people and you get respect some people just don't know how to talk to people especially management.
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Managers need to learn better customer service.
Cashier (Former Employee), Lawrenceville, GA – January 30, 2013
Pros: hostess stand, clean restrooms/dinning rooms, ok food, fast service
Cons: high prices, mean management
Its very fast paced and fun yet the management is a headache to deal with! they're rude to customers and if you try to correct them on how to act you become a victum with constant write ups and just flat out rudeness. the food is ok and the prices could be better but the managers at certin locations should be replace as soon as possible!!!
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Awesome workplace where the food smell just as wonderful as it tastes!!
Cook (Former Employee), Boca Raton, FL – January 22, 2013
Pros: cooking, lunch breaks, payday
Cons: short breaks
Normal day at work here is to prepare everything in my area (the grill) Working here I've learned to marinate and season chickens, cook them on the grill the proper methods.. Management here is by far amazing, no doubt that I was working under a well established restaurant... The hardest part of this job is getting a rush of customers requesting a certain – more... body part of the chicken which causes a shortage and requires more chicken to be grilled at one time yet I'm still able to manage.. Most enjoyable part of my work is greeting familiar customers that love the way I cook there meat. – less
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Good
Server (Former Employee), Naples, FL – December 28, 2012
Pros: half off from food
Cons: short to no breaks
Typical for servers but at times faster than typical restaurants. I learned how to be time efficient and how to balance multiple customer needs and other parts of my jobs. Co-workers help if they are done with their job. The most enjoyable part would be hearing from customers that I provided great service to them.
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Productive and fun place of employment
Cashier (Former Employee), Miami Beach, FL – December 7, 2012
A typical day at work would include me coming in counting the cash drawer to make sure it was accurate then proceeding with my orders, It was a faced past restaurant then taught me how to work well under pressure the most enjoyable part of my job was interacting with the people.
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romilda
Cashier (Former Employee), Miami, FL – October 27, 2012
Pros: busy
Cons: manger
over all it was a wonderful experiences and i enjoyed working there
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The people were great
Cashier (Former Employee), Pembroke Pines, FL – October 22, 2012
The environment was homey and loving. Management sometimes weren't too great. Fast food is always a stressful environment but at the end of the day, everyone was all smiles.
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productive interesting work place
Cashier/Customer Service (Former Employee), West Palm Beach, FL – October 12, 2012
enjoyed the job atmosphere and learned a lot of new things. the people were interesting and pace was fast. felt pleasantly exhausted at the end of my sift.
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About Pollo Tropical

These cluckers have soaked in the flavor of the islands. Pollo Operations, a subsidiary of quick-service restaurateur Fiesta Restaurant – Read more