Polycom, Inc. Employee Reviews

Found 78 reviews matching the search
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Nice work flexibility
Senior Program Manager Leader (Current Employee) –  San Jose, CADecember 20, 2016
Manager is away, not interested in career development. In fact company is down sizing.

Many reorgs, almost once every 2 years. VPs come and go on regular intervals.

Very flexible, need to hold meetings early mornings and evenings with India and China teams. This is the best part.

Use of Polycom audio and video products when conducing these meetings.
Pros
Great flexibility
Cons
Teams mostly off-site, or in other countries
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Exciting to be on the cutting edge of technology
Resident Engineer (Former Employee) –  Houston, TXJanuary 2, 2017
Provided technical design and support documentation for best practices. Worked with Elite customers on phone to isolate problems and find solutions to existing issues. Develop test cases and work with developers on problems found in quality test.
Pros
Ability to grow and learn new technology
Cons
Lack of in house training
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What once was great now is not
Engineer (Former Employee) –  Austin, TXJanuary 10, 2017
Polycom used to be one of two dominant companies in the video- and audio-conferencing world, but has sadly lost ground in the growing collaborative marketplace. The exec staff rotates every 2-3 years, with each successive lot seemingly worse. For e-staff Polycom is an excellent place to put in 2-3 years for a golden parachute. Moreover, Polycom's HQ in California often seems disconnected with its various engineering development sites, and unclear strategic directions have not translated to relevant, market-disruptive products in years. Once a great place to work, Polycom is now a place that tries to be great but can't even guaranty long-term employment safety for its workers.
Pros
occasional onsite events, free snacks and coffee, work from home for some
Cons
always at risk for layoffs, disconnected exec staff, no clear onsite leadership
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Productive fast paced environment with lots of opportunity to learn
Sr. AV Design Engineer (Current Employee) –  Andover, MAAugust 19, 2016
I have worked for Polycom for 10+ years now and i have to say i have enjoyed every minute i have been there from starting off as a tech support technician to now designing full custom AV solutions for our customers that incorporate a large variety of polycom equipment. the management at polycom encourages you to think outside of the box to develop solutions that will meet the customers needs. The culture at polycom is focus on making sure each employee is able to balance work and personal time more effectively.
Pros
Compensation, Health Benefits
Cons
lack of training
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Fun place to work at
Product/Developer Support Engineer (Former Employee) –  Andover, MAJanuary 21, 2017
Polycom makes video conferencing systems and is also involved in other audio visual solutions. Place is fun to work at with a challenging environment.
Pros
Freen drinks and lunch on Fridays
Cons
chances to move up are small
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Awesome company with great benefits
Database admin, knowledgebase analytics and admin (Former Employee) –  San Jose, CAJuly 17, 2016
Polycom was a fantastic company to work for. The benefits and salary were very competitive and my department was a great team, where everyone worked together to provide the best possible customer service to our customers.We went through several challenges and changes, however we were often at the top of the Customer Service ratings for Silicon Valley.
Pros
Great work environment. Varied and challenging work. Great benefits
Cons
CEO was not always focussed on what was best for the employees, company layoffs often impacted the ability to do the job.
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Fun to work, Productive
Network Engineer Intern (Current Employee) –  Austin, TXOctober 17, 2016
Work culture of Polycom is so grate. You don't feel you are working here, people are so supportive. Almost all department manager I know are very friendly and supportive. I am having best experience as working as Intern.
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Great technology & talented people
Program Director (Former Employee) –  Austin, TXDecember 11, 2016
Great company with good technology. Talented people who want to do the right thing, but at times get slowed down by decisions that need to be made at higher levels.
Pros
Talented people
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Round Ped in Square hole philosophy
Immersive Studio Video Conference Support TSE (Former Employee) –  Corvallis, OROctober 31, 2016
DO it my way management style, not what makes good "Common Sense" to do to run a business. Values the $$$ over policy, procedures or customers needs.
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coporate
Payroll administrator (contract) (Former Employee) –  Pleasanton, CASeptember 12, 2016
Polycom is an growing company which has expanded it's services. Very strategic in their growth and targeted areas of service. Not sure how the outsourcing of the finance department worked.
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Poor Management
IT (Former Employee) –  San Jose, CAJanuary 14, 2017
Very poor and short sighted decision making process with very little to no autonomy provided
Poor management and team chemistry
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excellent Company
Facilities Manager (Current Employee) –  Westminster COLORADOAugust 9, 2016
Excellent company and products for unified communication and wonderful place to work, Best in class video conferencing available
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Good people in a hard working environment.
GLOBAL EDUCATION NETWORK SUPPORT (Former Employee) –  Austin, TXMarch 9, 2016
A good place to work with always more to so so there is little time to be idle. My managers were good and I was able to work my way up over the years into better positions and pay. Polycom strives to be the best at Video Conferencing and they have the willpower to do it.
Pros
Free drinks and snacks and they try hard to keep employees happy.
Cons
Job security is questionable.
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Polycom, Inc.
Resident Technician III (Former Employee) –  Neenah, WIMay 3, 2016
With the position I worked, the resident technician supports customers on site with all their video conferencing needs. The bad part is not having your management on site, but the benefits to the customer were great for reaction time.
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Polycom, Inc. - Account Manager
Account Manager/Sales (Current Employee) –  New York, NYFebruary 28, 2016
Polycom is a Unified Communications Company with a solid line of visual collaboration solutions in voice, video and content collaboration, with strategic partnerships with key companies like Microsoft.

Polycom's strength is it s people - a culture of professional people committed to Polycom's success.
Pros
Terrific co-workers
Cons
Need for more innovative solutions
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Great company to work for
Program Manager (Current Employee) –  Austin, TXMarch 21, 2016
Polycom has a very dynamic work environment. Engineers are working with the cutting edge technology. Midsize company with not too many layers of management. Friendly work environment. People first, process second and technology third. Benefit package is great.
Pros
Free snacks
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Lack of Director and Strategy
Business Development Manager (Current Employee) –  San Francisco Bay Area, CAMarch 27, 2016
Good company with talented folks around the globe.
Smart engineers, but lack of management and strategy is a concern.

A few good products however, lack of focus on growth and innovation has it challenges.
Pros
Work from home.
Cons
Lack of direction
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Enjoyable work with fun co-workers
Quality Assurance Engineer (Former Employee) –  Austin, TXJanuary 4, 2016
Co-workers were always willing to help out and the fact many of them had been there for years or had been there previously and came back to work there provided a pleasant environment as people knew each other well. Testing, providing data reports to developers/managers, and brainstorming new ways to test were typical responsibilities.
Pros
Flexible scheduling, respect and hands-off approach from managers unless necessary, long-time employees make for good rapport amongst co-workers, few meetings
Cons
Not much documentation or up-to-date documentation for projects
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okay place to work
Returns Clerk,Shipper (Current Employee) –  Tracy, CAMarch 21, 2016
very easy job at times
management does not know how to give appreciation
some co workers get a raise without doing a thing
hardest part of the job is looking at someone not doing their job
not much to enjoy
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Highly demanding work schedule, with strong coworker bonds
Installation Coordinator (Former Employee) –  Austin, TXDecember 1, 2015
The team I was with was more like a small family than a work team, we always fought for each other and stood by each other when issues arose. The work schedule was highly demanding with often all employees putting in 90-100+ hours every two weeks. Sadly, room for advancement, and annual layoffs made the position seem very unstable.
Pros
Telecommuting offered, strong bonds between coworkers
Cons
no opportunities for advancement, frequent layoffs
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Overall rating

3.7
Based on 102 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
3.9
Job Security/Advancement
2.9
Management
3.1
Culture
3.5