Pomeroy Employee Reviews

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No HR support
Assigned to the Akron Children's Hospital Account (Former Employee) –  Brecksville, OHDecember 10, 2017
I would not consider working for them again.
Their local HR support team was never available. They didn't seem to have any regard for their contractors.
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Very fast paced with some periods of downtime
Computer Operator II (Former Employee) –  Harrisburg, PADecember 7, 2017
12 hour days, 4 days one week and 6 the other. Had off every other Friday, Saturday and Sunday. Had to follow precise scripts. Everyone was fun to work with. Manager was VERY high strung.
Pros
Overall fun working atmosphere
Cons
HIGH stress with the manager
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Pomeroy is an excellent place to work.
Network Engineer (Current Employee) –  Frankfort KYDecember 5, 2017
Very good company, wonderful management and benefits. Always had my back and helped with issues. They were good about communicating with you, take you too lunch and check on you that you were happy.
Really very good group of people you could depend on.
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Confidential. No room for advancement.
Tape Librarian/Operator (Current Employee) –  Hebron, KYNovember 29, 2017
Processing Tapes.
I learned many computer related and process related tasks.
Management was nice, but firm when necessary.
Many people coming in and out of the data center for a few hours then you're mainly alone.
Staying motivated.
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Don't believe anything that comes out managements mouths
Sales (Current Employee) –  Hebron, KYNovember 29, 2017
It is a Guys club with only a few token head women in strategically placed roles. Not unusual for managers to have affairs with lower level employees then fire them.
I have also personally seen where nepotism and greed motivate who works there.

They often bid out projects then over charge and lie about the benefits the are providing the consultants.
Pros
Run
Cons
Fast
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very stressful
Senior Accounts Payable Specialist (Former Employee) –  Hebron, KYNovember 28, 2017
the work at pomeroy is very stressful but the pay if fair and in my department the hours were very flexible which i liked. if you needed time off you could make up the time without taking a vacation day.
Pros
flexible hours
Cons
favorism
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Nice place to work, fast paced but with the right team fun place
Parts Analyst /Acct Coord/NTL Dispatch Cntr (Former Employee) –  Hebron, KYNovember 22, 2017
Pomeroy is a good place to work. A lot of the management team are easy going and knowledgeable and are willing to step in and help when needed. The teams all work together and strive to maintain a good working environment.
Pros
Good Benefits, Paid PTO, Health, Dental & Vision all on the 1st day of employment
Cons
Health coverage could be better
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Difficult place to work long ago
Director - Centralized Service Center (Former Employee) –  Hebron, KYNovember 20, 2017
When I worked there, you pay seemed subjective as many were paid on a Commission basis. There were times when they didn't pay what you earned per your pay statement, basically because they stated that you didn't deserve that this month.
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Nothing special to say - flexible work environment
Business Development Coordinator (Former Employee) –  Hebron, KYNovember 15, 2017
Flexible work environment. Allowed for work/life balance.

Career advancement was not clear and often felt that if you were not already part of the selected management group, you were expendable.

Would not recommend due to company struggles
Pros
Good work/life balance, flexible
Cons
Non-competitive salary, difficult and unclear advancement path
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Management is the worst! The job is great and i think thats ehat kept me there so long but management is the worst.
Field Service Technician (Former Employee) –  DC metro areaNovember 7, 2017
Stay away from this company. Great job but management is the worst of the worst. Real Cutthroat. You've been warned. Great customers but the pay isn't that great not for the area . PVD program don't do it.
Pros
Great job
Cons
Horrible management
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A reputable IT contactor
Field Desktop Support Technician (Former Employee) –  Field, KYNovember 6, 2017
Pomeroy IT Solutions is a reputable organization, which is not always the case with IT contractors, but the company's benefit package is mediocre for the industry.
Pros
Reputable, honest organization
Cons
Pay, benefits are mediocre
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Fast - Paced environment/bad insurance
Level 2 Help Desk Agent (Current Employee) –  Hebron, KYOctober 26, 2017
Insurance is high deductable and if you happen to get sick you have to pay full price out of pocket unless you met your deductable. I find this horrible.
Pros
office environment
Cons
Health Care
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Former Employee
HR (Former Employee) –  Erlanger, KYOctober 23, 2017
Workload is ok. Management and culture is like being back in high school. Always wondering if you will come in one day and not have a job. No 401k match, and not many paid PTO days.

I was treated fairly in my role, but most my co-workers were not.

Culture needs vast improvement.
Pros
Work/life balance
Cons
Culture & Beneifts
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Great co-workers. Terrible management.
Service Desk Analyst (Former Employee) –  Hebron, KYOctober 14, 2017
This is one of those tech support companies that people hate to call. Employees are encouraged by management to keep their call times as low as possible or. Typically this means the customer's issue does NOT get solved and their ticket is sent to a group that will take a week or more to contact them. Pomeroy makes money per call. They aren't in the business of solving issues. Temporary band-aids to problems are common and any permanent solution gets lost "awaiting approval" forever. Employee beware.
Pros
Healthy lunch options on location, co-workers are friendly
Cons
Unreasonable expectations, poor management, no support from management/supervisors beyond initial training, managers highly resistant to change, managers unable to take constructive criticism, customers are commonly very rude
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A good company to work for
Lead Operator, Atlanta, GA (Current Employee) –  Hebron, KYOctober 12, 2017
Worked third shift alone to research problems and correct them. Ran schedules for payroll, finance, and inventory control. Helpful support staff ie payroll HR and benefits.
Pros
working by myself
Cons
hard to take alloted breaks
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Fast Paced Environment
IT Operations Manager (Former Employee) –  Newark, NJOctober 11, 2017
Fast paced environment, you will be lost if you don't do your due diligence. Sometimes it's hard to reach HR and they are not necessarily responsive to inquiries in a timely manner.
Pros
Good company to work for
Cons
Hard to make change
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Good company for entry level
Team lead (Current Employee) –  Cincinnati, OHOctober 11, 2017
The company overall is great for people looking for an entry level position to get some experience in the IT field under their belt. I don't recommend staying for longer that 3 years. After that you should have enough experience to find a higher paid job elsewhere.
Pros
Great starting benefits, Employees are fun and easy to work with
Cons
Management can use some work
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Great Place to work
Help Desk Support (Former Employee) –  Pittsburgh, PAOctober 9, 2017
I did enjoy my time with Pomeroy. It was a great place to work at and we got the job done and had a good time doing it as well. The work was definitely challenging to keep busy and keep things from getting boring.
Pros
Good compensation
Cons
n/a
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Wouldnt recommend
Service Desk Analyst (Current Employee) –  Hebron, KYOctober 1, 2017
I've been working here for some time now and the management here is subpar at best. There's a good reason they ask what you'll do if you don't advance in the company after 6 months. You probably won't move up in this company, so don't waste your time. They claim to want to challenge people and put them in higher positions, but they'll keep you at the lowest position possible unless you do know the right people. Paid vacation is nice, health insurance is high deductible at $3000 For them to cover stuff. They don't offer any kind of 401k match and everyone gets paid the same, no matter how good or bad they are at the job.
Pros
You have a job
Cons
Benefits, no job advancement, management, and pretty much everything else.
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n/a
Computer Operator/ PSM Tape Librarian (Current Employee) –  Hebron, KYSeptember 23, 2017
Would prefer not to review the company at the moment concerning a typical day at work, what I learned from this job, management, workplace culture or the hardest part of the job.
Pros
Great support from management
Cons
No adavancement available at this time.
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Overall rating

3.5
Based on 275 reviews
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Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
3.1
Job Security/Advancement
2.8
Management
3.3
Culture
3.3