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4 reviews

Pop Labs Employer Reviews

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Job Work/Life Balance
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horrible place
Customer Service Representative (Former Employee), Houston, TXMarch 28, 2014
Pros: free coffee
Cons: the work enviroment
Just horrible, no training, no job security. Beware
learned nothing
management is a joke
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Lots of Promises, No Follow-Through
Search Engine Marketing Specialist (Former Employee), Houston, TXJuly 8, 2012
Pros: you have a job.
Cons: while it might be a job, it's a dead end that will drive you to functional alcoholism.
I learned a lot from working at Pop Labs, the most important lesson of which is, "Never take a job based on promises." I worked with the company for over a year, and during that time, I never saw the health insurance I was promised would come within three months, didn't get the performance review I should have had at three months for over a year (and – more... then it was predominantly one person's opinion instead of coming from a panel), and the best "benefit" anyone ever saw was a ping pong table.

A typical day at work for Pop Labs includes handling way more clients than is reasonable (70+ for some individuals), getting berated by management for no discernible reason, fantasizing about how to escape, running away as fast as you can for lunch, coming back from lunch to have something hugely problematic waiting for you, getting berated -- sometimes publicly -- for not predicted this hugely problematic project or client request, resigning yourself to working through this festering excrement storm, and running out the door as soon as possible. Yes, management will yell at you in front of everyone else. Heck, they'll tell new hires not to talk to you and plot behind your back. (It might sound paranoid, but I'm not the only one this happened to.) – less
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Low pay, no benefits, high turnover
Project Coordinator (Former Employee), Houston, TXApril 19, 2012
Pros: casual, young environment
Cons: no healthcare, low wages, unpaid overtime, very few holidays off, little employee eduation/training, and more
There is little to enjoy about this place. My fellow employees were a joy to work with as the culture was very young. We also got to dress casually. Other than this, the owner and company found any and every way possible to take advantage of their employees and clients. They are an unethical, structure-less company that invests little to nothing in – more... their employees. Pop Labs promotes themselves as a "stepping stone" for the young, fresh college talent they take advantage of. In my 9 months there, 15 out of 17 positions were turned over. – less