Customer Service Supervisor, Newark, NJ - September 4, 2014
A typical work day depends on the operation. If we are experiencing inclement weather and the flights are delayed/cancelled, it will be a stressful day. If the weather is beautiful and all flights are scheduled on-time, it will be a fun and productive work day. My colleagues are amazing people, and I do not say this because we get along very well, I am simply lucky to work with individuals who are young and motivated like myself. There is no slacking and I can always count on them to complete their tasks. I have rarely had to reprimand anyone for a job not well done or a longer than usual lunch break. Our energy together as a team creates a strong bond, therefore, a productive and competent environment. The hardest part about the job is dealing with situations that are beyond anyone's control. People get very angry and we are the ones that must deal with it. The most enjoyable part of this job is people interaction on a constant basis. I absolutely love meeting new people, and at this job, I am fortunate to meet people from all over the world. I get to learn about different cultures and traditions, it makes for a well rounded mind. I meet over two hundred new people on a daily basis alone.