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Ports America
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20 reviews

Ports America Employer Reviews

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Good stable employer.
Account Representative (Former Employee), Gulfport, MSSeptember 11, 2014
Pros: good family environment
Cons: having to deal with the union, which comes with the territory
I had a positive experience working for them. I left in good terms.
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Good company
Operations Manager (Current Employee), Savannah, GAAugust 31, 2014
Dynamic and fun workplace. But, the hours are long. Good benefits and growth opportunities. Excellent continuing education programs.
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Great Job with Opportunity
Marine Superintendent III (Current Employee), Newark, NJAugust 12, 2014
Lots of action if you want to be in shipping operations. You will learn a lot.
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Fast pace Friendly working environment
Billion Sales Annually (Former Employee), Roslyn, New YorkAugust 4, 2014
Working for Ports America was a very fun experience, as I learned a lot about customer service skills as well as human resources. The co-workers here were extremely friendly and helpful. Everybody worked efficiently and treated each other as well as customers as equals which has always been important for me when looking for employment.
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Great People and Consistant Day to Day
Worker (Current Employee), Chandler, AZJune 8, 2014
Pros: 40 hour work week
Cons: erratic workflow and no advancement opportunities
The company overall is a great place to work. Great benefits. Not too much overtime. Do not expect advancement.
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Steer Away
Billing Specialist II (Former Employee), Chandler, AZJanuary 26, 2014
Pros: pay and benefits
Cons: management, atmosphere
The benefits and pay are great! However, no amount of money is worth what you have to put up with. Micro managing supervisors and managers. An HR dept. that really doesn't care about the "regular" workers and always sides with the management. Getting harassment from your supervisor almost on a daily bases. I would not recommend this company to anyone....ever.
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good company to work for
Port Civil Engineer - Project Manager (Current Employee), Newark, NJDecember 11, 2013
Provided a lot of independence. Opportunity to learn beyond job descriptions.
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Good pay and benefits
Support (Current Employee), Chandler, AZNovember 8, 2013
Good pay and benefits. Work / life balance has improved greatly over the last few years.
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Never a dull moment in transportation
Operation Manager (Current Employee), Oakland, CAOctober 22, 2013
• Responsible for the leadership, achievement and development of operational and financial goals and objectives.
• Ensures high levels of safety, productivity, customer service and efficiency in all areas of the Terminal and/or Marine Operations.
• Ensure safe, efficient and productive planning and execution of operating plans, regularly auditing successes – more... and failures related to such plans and establishes corrective actions accordingly.
• Sets the standard and is held accountable for the direction, supervision and development of Terminal/Marine Operations and for keeping Senior Management informed of operational deficiencies, offering suggestions and plans for improvement.
• Responsible for an approximate $12 million annual labor expenses which includes, ordering, planning and managing union labor on various shifts within budgeted guidelines.
• Develop and maintain positive customer port relations by understanding customer needs, terms and conditions of contracts, developing plans to meet those needs and ensuring that yard, gate, marine and rail personnel demonstrate appropriate customer service principles at all times.
• Enforce area accident prevention/safety and workers’ compensation programs and procedures.
• Implementation of new processes, procedures and technologies into the workplace, including the administration of all supporting operational or procedural modifications related to port operations.
• Ensure all company policies, procedures and controls are understood and followed and reports are completed accurately and submitted in a timely fashion to the appropriate employees, customers and other personal as appropriate. – less
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Great money but very dangerous
Stevedore (Former Employee), Wilmington, NCOctober 4, 2013
Great hourly pay. No benefits. No job security. PT only. Work was either feast or famine. Management was not all that great.
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Productive
PL/SQL Developer & Support Analyst (Current Employee), Chandler, AZAugust 16, 2013
Cool Environment,

Gain more knowledge on skills and technologies we learn
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Senior Management heavy, unstalbe ownership
Billing and Business Analyst (Former Employee), Charleston, SCAugust 7, 2013
Owned by investing group associated with AIG. Recent centralization of accounting limits local job opportunties.
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Not enough hours
Longshoreman (Current Employee), Bayonne, NJJuly 26, 2013
The job was very easy driving cars off the ship from 1 location to another. The hardest with me was working 1 or 2 days out the week not making the hours by a deadline for benefits.
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Not the best place to work
Shared Service Center Employee (Former Employee), Phoenix, AZJanuary 9, 2013
Pros: the company and industry are interesting, salary and benefits are good, rank and file employees care about their jobs and try to do the best they can.
Cons: negative work environment, low morale, high turnover, managers make bad decisions because it avoids problems, too much work, too little staff, hours are long, culture of backstabbing and blaming, poor it systems that don't interface well with each other creating more work, private equity owned so bottom line is the only important thing.
The company was purchased by a private equity firm in 2007 so the focus is no longer on building for the long-term and investing in people. It is now focused on building the company's value so the current owners can sell the company and make a profit for their investors.

The work is interesting and challenging but the work/life balance is not good – more... and burns people out. Managements' focus is the bottom line. As a result turnover is high and a lot of good people have left. It used to be a great place to work, but not anymore. – less
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Small work place, great atmosphere
Biller/Customer Service (Former Employee), Tampa, FLJanuary 5, 2013
Pros: great enviroment, great team members willing to help
Cons: i couldn't think of any
As a member, I was just a graduate of a class for being trained in SQL and SRSS. The place has great people and a great environment. The team members are always willing to help.
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Growing Company
Unknown (Current Employee), Chandler, AZNovember 18, 2012
Pros: pay & time off
Cons: growing pains.
This company has gone through a lot of changes in the past 5 years. Overall it is a good company to work at and the people you work with are usually friendly.

There have been negative reviews of this company by a few disgruntled employees, but that is not the majority of the employees view of Ports America.
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working down the port is a challenge untill you have time in
Driver / Transporter (Current Employee), baltimore portsAugust 16, 2012
Pros: pays well
Cons: you dont always get a job
first thing you half to do is try and get a job,if u get a job you are assign a group leader. Once you know who your group leader is your assigned to a shuttle bus to go on and off the ships to take cargo off and on. Everyone is really respectful and nice, everyone trys to get the job done in a safe and timely matter.
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Tricor Operations Support: Excellent Place to work!
OSS Night Planning Manager (Former Employee), Chandler, AZJuly 4, 2012
Pros: company takes care of its people.
Cons: people you support at the terminals can be difficult sometimes.
Great people and an excellent place to work. The days are very long, but the work is rewarding.
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Stay clear!
Billing Analyst (Former Employee), Phoenix, AZJune 5, 2012
Pros: benefits
Cons: personnel and management
Management is unethical, unfair and down right nasty.

Stay far away