Ports America Employee Reviews

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Productive and Fastpaced
STEAMSHIP CLERK (Current Employee) –  Boston, MANovember 10, 2017
Working with porters and clerks checking passengers luggage for cruise ships in a fast paced environment. It is union based so it is hard to get into the industry but it is an enjoyable job.
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Great Place to work if you hate your family and want to die
Marine Superintendent (Current Employee) –  Savannah, GASeptember 26, 2017
Terrible management, extreme incompetence, cut-throat coworkers, horrible work ours with no set schedules... I could go on and on. This job is great for an aspiring alcoholic who wants to have stress related health problems early in life.
Pros
Free lunches sometimes
Cons
Equivalent to drinking battery acid every day
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Can be a good place to work as long as you fit in the group
Manager (Former Employee) –  Baltimore, MDAugust 24, 2017
Hours depend on the ship schedule and your Managers demands. they often have favorites that get the best schedules. The terminal works 24 / 7. Most high end managers don't want to get involved and stay in the office all day and leave after their 9 to 5. they are out of the loop and get frustrated with having to make decisions. I think they are afraid of loosing their high paying job. nothing good comes from fear. Minorities do not get treated the same and their Pay suffers.
Pros
Pay and benefits
Cons
upper management is afraid to make decisions and look for scape goats when something goes wrong
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Nothing
Container Availability Analytics for Ports America (Former Employee) –  ArizonaAugust 14, 2017
I do not have anything to say about the company, I only worked with them for a school project. Overall, I think they are friendly and willing to help students.
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Excellent work place.... although you must be very flexible if your a woman due to the fact work hours aren't set
General Laborer (Former Employee) –  Houston, TXAugust 10, 2017
Great company especially if your male or have no children. The women must be prepared to work long hours and prepared to be on call. It's a bit dreadful if you have children especially if your a single parent. The pay is great!
Pros
Great pay minimum micromanagement
Cons
Inflexibility.... your always on call
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Great company overall
Billing Specialist II (Former Employee) –  Chandler, AZAugust 5, 2017
Ports America is a busy place that loves to cross-train people. There are good people there and good friends to be made. If you work in billing, which I did, you travel to your ports, which is really cool. They want every biller to go to the port and really see hands-on what they are billing for and know the people face-to-face that you otherwise only communicate with by e-mail and phone. The people are nice. You work and communicate a lot with people in other departments in the building and can make good friends with anyone there. People there know what they are doing and work hard. For me, that's a great work environment. You can speak to any supervisor. They don't necessarily know what your specific billings entail, but there is always someone who knows who to go to or what to do. There were plenty of times that a co-worker turned to me out of the blue and asked me if there was anything they could take off of my desk for me. There is a lot of good stalk there.
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No work life balance.
Superintendent (Current Employee) –  Baltimore, MDJanuary 31, 2017
- No infrastructure
- No training
- Unmotivated workforce
- No advancement
- Absolutely no work life balance
- Management advocates endless processes and policies and fails to reinforce them
- No control over Unionized employees
- No accountability
Pros
Lots of free food
Cons
Endless meetings that accomplish nothing
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Company recongnizes it's employers good place to work.
Accounting Clerk (Current Employee) –  Phoenix, AZNovember 22, 2016
This company is a good place to work, people are nice, the company recognizes it employees, benefits are good. There is always something new to learn here and opportunity to grow.
Pros
The people here are great to work with
Cons
The hours
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Great Company
Network Engineer/Administrator (Current Employee) –  Chandler, AZOctober 26, 2016
Great company to work for. Compensation is not great and advancement is slow if your not in management. But you do get a sense that they care about all their employees. Great benefits, great place to work.
Pros
Amazing Healthcare
Cons
Moderate Compensation
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Terrible Company to work for
Marine Superintendent (Former Employee) –  Savannah, GAJuly 24, 2016
Lack of concern for their employees and their families. They work you until you can no longer do anything else. Micro management is what they base their management skills off of.
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Very stable company; great management
SVP and Chief Accounting Officer (Former Employee) –  Chandler, AZJuly 13, 2016
This is a 5-star employer. The work is hard and the rewards are great. The team spirit is strong and the corporate leadership is unsurpassed.
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Overall a good place to work. After working for another company you realize they do value their employee. Solid benefit plan and fair work environme
Marine Operations Manager (Former Employee) –  Los Angeles, CAJune 28, 2016
Overall a good place to work. After working for another company you realize they do value their employee. Solid benefit plan and fair work environment.
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in flux
Worker (Current Employee) –  Chandler, AZMarch 15, 2016
a volitile industry ever changing and unpredictable. Your job is only as solid as the execs ability to gain more business if not then you are at risk.
Pros
good health benefits
Cons
work life balance
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Fun and comfortable work environment.
Logistics Analyst (Current Employee) –  Chandler, AZMarch 9, 2016
Co workers and management are east to work with and work hard to make sure employees are happy and comfortable.
Everyone is always willing to go the extra mile and management is very east to talk to.
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Very productive with good work culture
Senior Oracle Apps Techno Functional Lead (Current Employee) –  Chandler, AZFebruary 28, 2016
I'm pleases to be part of this Team and company and very productive with good work culture.
it is middle scale company with lot of integration with the other 3rd party systems.
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Awful
Adjustor (Former Employee) –  San Pedro, CADecember 31, 2015
Top heavy to say the least. Very disorganized operation. Very high turnover. Everybody quits or gets canned within short order.
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Largest Stevedore in the Americas
Operations Manager (Current Employee) –  Terminal Island, CAOctober 20, 2015
Good company to work for with great staff. Have come leaps and bounds in regards to developing employees from entry level to upper management.
Pros
Great salaries/benefits
Cons
Ability to move up beyond middle management
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Nice company to work for.
Operations Manager (Current Employee) –  San Pedro, CASeptember 29, 2015
Set up the letters. Confirm with staff the plan for the day. Communicate the plan with labor. Trouble shoot any issues that come up. Accurately report the shift total moves and or issues.
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Ports Anerica provides a platform for training in transportation
Customer Service Manager (Current Employee) –  Los Angeles, CASeptember 2, 2015
Worked hard for safe and productive improvements and received little compensation. Terminal level management seems more concerned with job security than creating best product for customer. Upper management needs to approve all decisions which builds an environment where all is micro-managed.
Pros
Good medical and 401K
Cons
Salary is not very competitive in this area.
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Too much uncertainty
SENIOR MANAGER - BI / SOLUTIONS ARCHITECT (Former Employee) –  Phoenix, AZAugust 8, 2015
too much uncertainty. too much power given to one man with too little knowledge. allowed to decimate the company with now checks and balances in place to keep that from happening.

over 100 highly experienced back office people were lost because of this. Too many for such a small back off.
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Overall rating

3.3
Based on 50 reviews
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Ratings by category

Work/Life Balance
3.2
Compensation/Benefits
3.6
Job Security/Advancement
2.8
Management
3.0
Culture
3.1