Empty promises, a lot of headaches and physical labor
Shift leader (Former Employee) – Dallas, TX – July 20, 2015
I was hopeful to build a long career with Potbelly. I worked my tail off and was repeatedly promised that I would advance in my career, but found nothing more than empty promises. The company has great values and culture, but unfortunately the majority of the team members don't uphold nor represent these. Be prepared for a lot of hands on and physical labor for relatively low pay. I dealt with a lot of team members not showing up for shifts and being short-staffed regularly. This resulted in extra work/duties with little or no appreciation from management. If you have zero experience in this industry, are young, and can't seem to find work elsewhere than I suppose it's an okay job. Save yourself the headaches and aggravation and go seek employment as a server somewhere where you will make more money and won't have to do dishes, scrub floors, and do a ridiculous amount of physically taxing labor for virtually no pay. Managers are overworked and expected to be hands on too. I saw my managers do all the same work as their associates plus their managerial duties, and they were expected to do so. Not a glamorous job for sure.
Ummm...not sure there are any
Work-life balance, low pay, employees have bad work ethic