I had high hopes coming into this company because of the "work hard, play hard" culture they promoted. (See review, "Work hard, play hard, learn whatever you want to know."-Management) Unfortunately, within the 14 months of my employment at Potratz, it became very clear that such a culture did not exist. Unless you partake in the apprenticeship program, you will have little to no training. There is truly no management or leadership in this building. I'm honestly not sure what the "management" really did, other than patrol the halls every five minutes to monitor everyone's activity. Because there were not enough managers to stand over everyone's shoulder at all times, detailed time tracking reports we're required by every employee in the company.They claimed that the reason we needed to time track was to measure profitability. Management of course, did not track time. Probably because they spent all of their time micromanaging the employees. Ah, profitability.
Management consisted of 4 people, for a 40+ person company. Surprisingly small ratio considering the prison-like state. 95% of the time, at least two of the four managers had their schedules fully blocked out. Although they spent most of their time monitoring everyone else, when you needed help they were nowhere to be found. The owners have a great vision, but have trusted the company to people who have no clue how to run a business. I had confidence in the products/services we offered, and I loved forming relationships with my clients. A shame that the office environment was so oppressive. I'm disappointed in my experience at Potratz because I saw great potential in the product, but you can't talk to management about anything. The longer I was there, the worse it got. Upon hiring, work hours we're flexible which was a big perk. After about 4 months, everyone's hours became 8:30 - 5:30, Monday-Friday, no exceptions. Really, just plan on being on call at all times, because the truth is they don't care what your hours are. If they contact you, you answer. The ability to work from home was revoked. Also, benefits we're lacking, and paid time off allotted was less than reasonable. If you take time off, I hope you have a cell phone and email accessible at all times. Also know, that whatever job you accept, is not the job you will keep. The company changes policies, employee titles and job descriptions like underwear. If you don't like it, you can leave... which is probably why they have such a high employee turnover rate. The only exception to this rule is account services. Once you're in, you will never get out.
If I could offer advice to a friend regarding employment with this company, I would say run far, far away. If you do decide to work here, don't challenge anything. If you don't agree with management, plan on finding out that you are fired by a company wide email, or being met at the door with your things in a box on Monday morning. For the record, I was not one of those people who was fired. I quit... before I nearly committed suicide.