They have a very high turnover rate. They are an affiliate of Baptist Health which means they are held to the same policies. Baptist Health hasn't given their employees more than a 2% raise in over 5 years, yet their President was named #2 in Arkansas Business's list of top 5 highest paid executives in Arkansas last year. In 2011, they adopted a new company culture. Every employee is required to attend a company/dept huddle (yes, huddle like Target and Walmart) every day no matter what dept you are in. The employees are also required to lead a company/dept huddle regularly or they are not eligible for promotions. In 2012, they changed their performance evaluation metrics. Your raise now depends upon not only your performance, but the company as a whole. So if the company doesn't meet their budget/performance goals for the year, then you get penalized for it on your performance evaluation.
Patient Account Rep (Current Employee) – Little Rock, AR 72211 – November 30, 2017
A typical work day is pretty relaxed. As long as you do your job, pay attention and ask questions, you will be fine. We work with different websites and systems so you have to be able to learn quickly.