I meet the director when she walked into the kitchen and starting yelling at staff for eating food. She didn't introduce herself, found out several days later that she was the director. The dinning room and kitchen had roaches. The fryer was turned in my the cook, roaches came crawling out. 2nd dinning room kitchen also had roaches, mostly they were in the open containers of tea bags, coccoa, etc. Most times the dinning room was not properly clean or stocked with condiments. If the kitchen staff didn't want to work they didn't. May times the were sitting in the back of the kitchen eating or disappointed, instead of serving meals to the residents.
Loved the residents and CNAs.