A cramped, underpayed, and boring place to work.
Pros: $10 off of a 30 day bus pass.
Cons: minimum wage (even though it's a government contract), cramped space, air conditioning is on even in winter months, almost no room for advancement, no benefits unless you're a supervisor or manager.
You get in and sit down in rows which are very confining and you can't do anything else except look at your computer screen waiting for a call to connect or come in. I learned how to get past uninterested people with more skill in what it is I do. Most of management don't seem to know what they are doing or how to make the work day easier on employees, they just make it harder or more confusing. I like some of my co-workers, one of them has even become a very close friend of mine. The hardest part of this job is getting people to understand the importance of the National Immunization Survey and talk about their kids vaccinations because they think we want social security numbers and ALL of their health information, but we don't. Just some very general questions about vaccinations and if the child received it or not. The most enjoyable part of this job is meeting new people.