Help Desk Representative (Current Employee), Fairview Heights, IL – April 26, 2013
Pros: helping service members, pay, benefits, learning different systems
Cons: rotating shifts, little upward mobility, contractual work
A fairly new company, PSS makes most of its money from military contracting. The problem here is that it doesn't allow for much advancement.
An average day consists of taking calls from service members or other personal property professional regarding the Defense Personal Property System. We troubleshoot any issues that occur on the website and report – more... anomalies or errors.
A great part of this job is the satisfaction you get when helping others. – less