Pros: free lunches
Cons: long 10 hour days
• Managed and arranged prospect clients for all sales associates. Maintained all active client accounts in auto, commercial, homeowners, and renters’ policies
• Aided customers with superior customer service in claims and underwriting by resolving issues in an efficient and effective time manner.
• Oversaw a department of employees in sales, customer service, underwriting, and accounting.
• Established new accounts and managed ongoing commercial corporate accounts bringing in more than $600,000.00 of new business.
• Skilled in the new hire process including interviews, background/ reference checks, hiring, and training new personnel.
• Supported in several new projects managing and coordinating new locations in Northern and Southern California.