Receptionist (Former Employee) – The Villages, FL – January 9, 2016
The atmosphere is tense at times. I love the hours and the patients. We laugh and communicate well with the patients. The work environment is somewhat tense due to working with alot of women who can be adolescent therefore drama is overbearing. That is the hardest part of the job Whenever one works with the public or a group of people you must have thick skin, but not too thick that shows uncaring towards the patient. Just know and understand not to take things personal.
The most enjoyable job is the patients and the flexibility I love doing the job I do. Dealing with the patients, assisting them and getting them the help they need
The providers are excellent and they have real concern and compassion for their patients.
FLEXIBLE WITH MY CHILDRENS SPORTS AND APPOINTMENTS
PAY IS POOR, TURNOVER RATE IS HIGH. RESPECT AND LEVEL OF COMMUNICATION IS SOMETHING TO BE DESIRED.
Practice Assistant (Former Employee) – Monroeville, PA – July 12, 2012
A typical day would be answering at least a 100 calls a day from parents wanting medical advice for their sick child or to make an appointment. Also checking them in with insurance verification of type of insurance, and confirming that all pertinent information was correct. Checkout required collecting co-payments and scheduling follow up appointments if needed. We would also assemble new patient charts, filling, pulling charts for the next days visits.
I learned more about how to remain calm in emergency situations. I also learned a lot about children.
My co-workers were all compassionate intelligent people. From the physicians and the nurses right down to the cleaning crew.
The toughest thing about this job was seeing all the little children that were ill. Or the crying little babies when they were finished getting the shots that were required.
The was one part of this job I absolutely adored. Getting to see all the newborns who became our patients.
seeing happy children at play, the comfortable yet busy work space
Medical Records Clerk (Former Employee) – Monroeville, PA – November 12, 2014
I did filing, copying, faxing, pulling charts, checked in patients and delivered charts to the doctors. I enjoyed worked with the patients and doctors. My manager was super and kind. I learned how to check patients in and processing payments.