There is no consistency - different rules for different offices and Dr's. No one in management at corporate tracks CME's for staff, or licenses, credentials etc... There are no quality checks for medical assistants and no skill testing! I know someone whose CPR was expired for 3 years and corporate did nothing. Another person had a drug felony and was working as a medical assistant because they do not follow up on their employees!
Good for the first 6 months, all downhill after that.
Medical Assistant (Former Employee) – Lakewood, OH – July 30, 2016
Awful..everything from HR (the guy is a liar) down to the doctors. Pay sucks, hours blow, never out when your supposed to be cause doctors tell patients to come whenever they want. Healthcare is offered yes ( but the doctor i worked for wouldnt give it to us...made us sign a form waiving our rights to healthcare in order to be considered full time) Wouldn't recommend to anyone.
Medical Billing Specialist (Former Employee) – Westlake, OH – August 13, 2015
I worked in the billing department for 5 years. It was great for about 3 years. Then they fired the CEO and we got all new upper management because everyone went with him. That's when it went downhill. Benefits got progressively worse every year, vacation time became harder to accrue, they implemented a new billing system with minimal training for the employees. I requested additional training for billing specialists, which I was denied. The billing supervisor was not helpful. If you can figure out which rules apply to who on which day, you might have a chance.
You mainly work by yourself, which keeps people out of your hair.