Manager, Service Development (Former Employee) – Lenexa, KS – February 19, 2018
Working for Premiere Global Services was exciting and fun. This is a global company with a a local feel. Was able to travel internationally supporting the company. Lot's of opportunity to impact the business and make a difference.
Software Engineer (Former Employee) – Remote – February 7, 2018
PGi was a good company to work for. Highly collaborative teams with good project managers. There were several "changes in direction" that came from nowhere that were rather frustrating to work with, but only because of the "wasted" work. The company is apparently relatively notorious for buying out other companies and then letting go much of the staff. They also "cut back" on costs (e.g. let go large groups of employees), though at least when they do so they provide a fairly good severance package and in my case provided some warning to help get things in order before your income stops.
Conference support specialist (Former Employee) – Olathe, KS – October 26, 2017
The pay is pretty good. During IR season you may be asked to drop everything and start something else immediately. A great company until management changed a few years ago. They give a lot of little gifts but it can be very, very stressful during the busy season. Certain departments cherry pick their work and are not responsive at all.
Global Service Desk Operator/NOC Technician (Former Employee) – Alpharetta, GA 30009 – September 28, 2017
I learned that this was one of the best workplaces that I have recently been a part of. Typical work days are consistent but balanced. The management seems to be fair and up front. The hardest part of the job was actually the hours and the most enjoyable part was definitely the people.
Director of Sales Development (Former Employee) – Atlanta, GA – June 20, 2017
Solid company with great attitude and respect for employees. Wonderful culture and spirit. Good people, great attitudes, fun office. Always looking to move the needle on collaboration with innovative ideas.
The company is great, also striving to improve, coworkers are awesome. Little to no drama, every is nice to everyone for the most part. You have a few bad apples but that is rare. Nice quarterly bonuses, and random employee incentives are great too. The company really tries hard to take care of the employees and never takes short cuts. But they do not contribute to the 401K plan which is strange. The supervisors strive to help develop you as a professional.
Product Support Specialist (Current Employee) – Colorado Springs, Colorado – July 14, 2015
A typical day at work can be very busy and dynamic or it can be slow. My colleagues are great and we create a positive team environment through all the collaboration that occurs on a daily basis.
Very much micromanaged and very little autonomy.
I have learned a lot about Telecommunication systems and conference call systems and programs. I have learned a lot of IT work and how to deal better with frustrated and confused customers. I have learned how to explain complicated systems in an easy and easily understandable context.
The hardest part of the job is the pressure to solve issues as fast as possible and move onto the next.
The most enjoyable part of the job is being able to successfully help people with the difficulties they might encounter,
Great benefit packages and job security
Short breaks, rigorous compliance to work hours and schedule.
Network Operator, Operations Department (Former Employee) – Tinton Falls, NJ 07724 – April 2, 2015
A interesting and good learning environment with many elearning opportunities. Management personelle were motivating and SMEs on many of the needed services and related software. I was able to learn many things related to working in a Unix environment. The most enjoyable part of the job was the ability to work long days with less days per week.
Billing Specialist and Lead Announce/Operations (Former Employee) – Colorado Springs, CO – July 10, 2014
I was in the billing department, processing many calls each day. I learned new software just about every 2 years. The company grew so fast, we needed to update/change our billing software. Learning quickly was an very important. Top management was off-site but communicated well. The hardest part of the job was being laid off when they moved the billing department to Atlanta. The best part of the job was working with those from such diverse backgrounds.