High Stress Coding Department
Remote Enterprise Wide II Coder (Former Employee) – Albuquerque, NM – June 27, 2017
We had to give at least 3 months notice to take a day off in the inpatient coding department, and then if they couldn't find coverage for you, you couldn't take the time off. Had to work mandatory weekends and holidays, depending on where "end of the month" fell or if the AR was too high for that particular week. Productivity & chart rates increased right after ICD-10 went into effect, which I personally never understood that with having to utilize a brand new code set? They discontinued the contract coder's help and basically wanted to do more with less and put more pressure on the in-house coders to work more OT and maintain the increased chart & productivity rates on a weekly basis. They expected any level of experience coder to make the set productivity rates, regardless if you hadn't coded a specific type of coding before, which I felt like I had to rush and compromise my coding to meet their high productivity rates. Managers in the departments I worked in were very "cold" and didn't offer much guidance or help and all they seemed to care about was getting their AR numbers down each week.
On-boarding intro into company was great, able to work from home.
Time off wasn't guaranteed, had to work mandatory weekends / holidays, very stressful