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Presbyterian Healthcare Services
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16 reviews

Presbyterian Healthcare Services Employer Reviews

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Compensation/Benefits
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Know your manager before hire!
RN Enterprise-wide coding (Current Employee), Business Center – May 18, 2013
Pros: large, stable company, good co-workers.
Cons: don't expect management support. do your homework!
Company is really making an effort but management in some areas is antiquated in style including dictating dress beyond code rules, highly mistrustful toward staff,etc. Total lack of interest in staff personal needs.

HR can't/won't deal with it after consistent complaints.

This is NOT every department!
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Volunteer & Community Relations Coordinator (Current Employee), Charlotte, NC – April 7, 2013
I manage a volunteers who help support our hospice mission or providing physical, emotional and spiritual support to patients and emotional and spiritual support for their families.
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Busy day to day function of a hospital.
Patient Service Representative /Cashier (Former Employee), Albuquerque, New Mexico – April 2, 2013
Pros: co workers, opportunities
Cons: not enough staff for work load.
Loved working for Presbyterian Hospital. You work with a variety of people and learn many different functions. Motivating environment and wonderful team work!
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Never a dull moment`
Exec Assistant (Former Employee), Albuquerque, NM – March 25, 2013
A typical day in the S/C Service Line Administrator offices never offered a dull moment. Many different personalities, expectations and personal goals... all having to do with excellence of patient care. It was a delight to be part of such an entity. My only reason for leaving is to relocate back to my hometown in Montana following a family tragedy.
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Co workers are great..
Staff RN (Current Employee), Albuquerque, NM – March 23, 2013
Pros: co workers
Cons: no lunch or other supposed breaks 90% of work days!!
Busy at times. Slow at others. Benefits could be a lot better. Poor sick day policy, pay yourself with your own PTO. Ask months in advance for vacation days AND already have accrued the PTO hours needed. Hard to transfer between units due to management. High patient to nurse ratio, still have to take unsafe patient loads-cannot refuse. Like the population – more... I serve. – less
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depends on what department you are in
nurse (Current Employee), ABQ – March 4, 2013
Pros: large company, good benefits
Cons: problematic managers, very slow hiring/transfer system
My department has some wonderful hard working, caring people in it whom I trust very much. Management however is a different story and is very dependent on the department you are in and the manager you have. Some of the managers are power hungry and are looking to flex their muscle and I have seen and been the recipient of verbal abuse, lies and distortions – more... and a lot of game playing. In some other areas this isn't as much of a problem. HR tries to be helpful but everything is up to the manager you have and if you have a manager who is unskilled or has a power agenda, or an undiagnosed mental health issue life can be difficult at Pres. There is no way to 'write up' poor behavior of the manager. Management over the manager will usually protect the manager.
The transfer/hiring process is extremely slow as evidenced by their long list of open jobs that I am seeing everywhere and have applied to several already. It doesn't matter if you are already an employee or not. Not that they are not getting the applications, but because of a bottle neck created by them clinging to the "Hire Right" system which means incompetent people are still hired if they are the only one applying for the job, but at a slower pace. So if you are a good worker with a good record you will still be caught in the "Hire Right" behavioral model quagmire.
Pres is not a bad employer and we have good benefits, but you have to "drink the Koolaid" so to speak every day and tolerate some managers with very poor people skills. Also I have seen hiring done according to who you know often. Jobs are posted so they look like they are going through the proper channels, but they already know who they are going to hire. You will then find out 3 months later you didn't get the job even though you may be very qualified.
From what I have seen the PMG side is a nicer place to work, different areas of the hospital are known to be 'hornets nests' and the health plan side again is highly dependent on the manager you have. – less
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Productive workplace
Records Specialist (Current Employee), Albuquerque, NM – January 3, 2013
Very busy working with records and patients. I love my coworkers. Everyone here works hard and get the job done.
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Presbyterian
Medical Assistant/ Clerical (Former Employee), Albuquerque, NM – December 27, 2012
Pros: pros was that i would be my hours, and working with providers
Cons: cons would be the management
My typical day at work would be to open up clinic,Record patients' medical history, vital statistics, or information such as test results in medical records. Prepare treatment rooms for patient examinations, keeping the rooms neat and clean. Interview patients to obtain medical information and measure their vital signs, weight, and height. Authorize – more... drug refills and provide prescription information to pharmacies. Clean and sterilize instruments and dispose of contaminated supplies. Prepare and administer medications as directed by a physician. Show patients to examination rooms and prepare them for the physician. Explain treatment procedures, medications, diets, or physicians' instructions to patients. Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures. Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
What I learned at presbyterian pain and spine was more about the spine and injections. What excally the injections do and how they help the patients. I also learned how pain medications effect the body and the doses that are correct for the pain. Also, clerical duties as well scheduling appointments. Co-workers were always helpful with questions and some co-workers worked as group and got along and some did not. I think that the hardest part of my job would have to have been working with difficult patients who were angery and upset. Management was good for awhile then as people got promoted things started to go down hill great mentiors were being fired as well as hard working employes. Due to favortism and groups that were formed with in the clinic. My most enjoyable part of my job was that I would be able to meet new people everyday and some the patients knew me by name. Being able to help someone in pain and/ or just be an ear for the patient is a great feeling. Also, working with great providers that were willing to help educate; my mentiors that I worked with that gave great advise. – less
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Great place to work and gain experience
Intern (Former Employee), Albuquerque, NM – December 19, 2012
Pros: on site restaurants and coffee shop
Cons: a lot of time standing or sitting depending on the area.
As an intern, I rotated through different departments of the Albuquerque and hospital. I was chosen among the many candidates and was allowed to see if the medical field was indeed my calling. It confirmed my passion for helping people and inspired me to pursue my dreams.
Every faculty member was helpful and very friendly. Everyone lends their hand – more... whenever needed. The people is what makes the place.
The hardest part of the job is not being able to help a patient, but the most rewarding is watching them improve. – less
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Healthcare with a touch of Humanity
Administrative Assistant to W/C Service Line (Current Employee), Albuquerque, NM – November 27, 2012
Serving as support staff to the Administrator of the Women's and Children's Service Line of Presbyterian has been one of the most rewarding opportunities of my life. I have also supported both Service Line Medical Directors as well as the Chief Medical Officer for the PHS Central Delivery System and the President of the Medical Staff and governing members – more... of the medical staff with great passion and enthusiasm. – less
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Great Job
EMT/Driver (Current Employee), Charlotte, NC – November 11, 2012
Great job and Company excellant work environment. Good pay and great people to work with/
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A good company with exemplary mission; some deficits in management accountability
Clinical Care Mgr /Field Care Coordinator (Former Employee), Albuquerque, NM – June 19, 2012
Pros: good salaries & benefits
Cons: see above
I was part of a team that managed behavioral health services for Medicaid clients during the four years PHS had the contract. We worked very hard, and were pretty much confined to our cubicles. But many on the team were great fun and worked hard to make the best decisions for our members. However, management was fairly insulated and seemingly protected – more... by HR. There were some significant grievances against one manager who was very manipulative, biased and unfair to many employees, but hid that much of the time from her superiors. Even with complaints and reports filed, she kept her position, at the cost of several excellent employees leaving their jobs due to her.

I think PHS is, in general, an excellent company with admirable goals, but they do not, or did not during my tenure, have a fair evaluation process for management, where by employees could be heard when someone was very out of line. It appeared that management was far too protected by the "higher-ups", always a danger for a company. That being said, my immediate supervisor was superb and always had our backs, when it came to conflict or performance questions, if she knew we were doing our jobs. – less
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Good place to work, but lazy team.
Certified Anesthesia Technician (Current Employee), Albuquerque, NM – May 20, 2012
Pros: helping ease patients fears
Cons: lack of leadership
Presbyterian is a very busy O.R. and I run all day. I love my work because I learn every day. I am frustrated with our lead tech because she has no leadership skills and doesn't care. Our team is lazy and doesn't care about details or going the extra mile. I want to work with a team that takes pride in their work.
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AlphaNurse – February 20, 2013

If your teamleader is doing such a poor job and not leading by example, a report to management is in order. It is, however, my understanding that management at Presbyterian do not accept responsibility or accountability, and that politics rule the day.

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productive work place
Practice Operations Manager (Former Employee), Albuquerque, NM – May 10, 2012
Pros: limited supervision
Cons: increased cost to employees for healthcare
equal employer, listened to ideas, advancement opportunities.
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Wonderful Co-workers
full time Employee (Current Employee), Albuquerque, NM – March 30, 2012
Pros: benefits
Cons: lack of assistance with hr
A wonderful company, full of talented, driven people. Difficult advancement.
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I have the ability to communicate effectively both orally and in writing as they pertain to planjoy my position as a courier as I now know the city.
Couier (Current Employee), Abluquerque, NM – February 1, 2012
I have been responsible for the day-to-day performance of fellow team members, assists in the development and implementation of departmental and organizational goals and objectives to improve productivity. I transport materials and supplies and deliver in a safe and timely manner.
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About Presbyterian Healthcare Services

The 453-bed Presbyterian Hospital in downtown Albuquerque is the largest critical-care hospital in New Mexico and has been the – Read more