Architect (Former Employee) – Chicago, IL – November 25, 2016
My coworkers were awesome to work with; very knowledgeable and easy to engage. People in the trenches genuinely cared for one another. Management needed to provide more guidance and opportunity for career enhancement, however. There was often a feeling of being directionless and having no control over your situation. Went to my manager often with ideas how to contribute, and he supported me, but leadership over his pay grade didn't give him the resources to help the team grow like they stated they wanted us to. Sales leadership was notoriously absent while revenues were lagging badly, layoffs resulted, and morale was low, making it a very difficult work environment to go to on a daily basis.
Excellent benefits. Frequent training. Great co-workers. All this is in the area of Professional Services.
The Managed Services department is a mess. There are some good folks there, but because of lower salaries they can't keep the good ones. The also tend to want to be spoon-fed deployment handoffs and are very tentative in the onboarding process.
No formal annual review process that leads to raises. Although work is in progress to remedy this
Field Operations Avaya Communications Engineer (Current Employee) – Houston, TX – October 25, 2016
A typical day at work consists of going through the queue setting your workload and completing the tasks within certain SLA's. Work hand in hand with Customers to ensure jobs are completed to their satisfaction.
The level of professionalism is incomparable. Everything the promote is everything the do or more with the goal to take care of their customers needs. I really enjoy being part of this ship and I advise other to join their talent network.
The job itself was very informative, and exciting. I was able to travel around the east cost to work with customers on current networking systems. I was able to deploy with other networking engineers and redesign UC servers, configure switches, routers, implement VOip for companies such as the Freedom Tower located in New York.
Lead NOC Supervisor (Former Employee) – Lewisville – July 21, 2015
I have a close working relationship with my mgr. He allows me to manage and supervise the NOC openly and how I see fit concentrating on customer service, hitting SLA's, and making sure tickets are handled properly and efficiently. I've learn alot about project management. My co-workers and peers are good to be around. The hardes part of the job is manageing a busy daily schedule and meeting everyone's needs when they come to me for information.
Work work work....with a big carrot at the end of stick! At the end of the day, you get a nice paycheck for the work you do, but people in my department are under paid by industry standards for the work load. Occasional free lunch is provided by the company/managers/vendors but the caveat is that you work and eat at your desk while your lunch has been delivered. Managers may abuse the phone and call you at inconvenient times after hours to request something to be completed in a very short time. (Too many fire drills)
Occasional free lunch and company paid trips(which are work related); BEST(Telecommute)
Inexperienced sales managers and project managers, lack of communication and upward mobility is at a whisper
A nice and easy place to work. You have your assigned tasks and no hindrances to keep you from completing them. Management is helpful inevery way. Got along great with folks that make up a great teamr team. No actual difficulties to speak of. The best part of the job was the management focused in the employees needs first. The hardest part is missing out on not being around such a great group of people.
frequent free lunches, allowances to take care of personal errands or appointments, job location.
I love this company. Great people, friendly and supportive. Relaxed place to work no schedueld breaks or lunches we take them as we need them. I like this because when you get invovled in your work its sometimes hard to find a quiting place to go to break. I will work till I get a go spot to stop then go for break/ lunch. Also they let you make up your times any time of the day/week. If you have an appointment need to take time off you are allowed to work up til 6pm on any given day to make your 8 hours a day or 40 hours a week. And yes they really did have a ping pong table!
Residence Manager (Former Employee) – Miami Beach, FL – August 13, 2012
A typical day can be best descibed as multiple calls to owners to report on the operations and success of their units as well as reporting updates on their finances for those in the hotel program as well as updating them on any programs or events being held on site. In addition, I was responsible for updating reports daily as well as making reservations for owners. I would frequently work with the city of Miami Beach on what events were coming and any updates related to residential living in Miami Beach.
meeting all types of people and attending multiple events in south beach
long hours. even though there were hours set, i would get calls at all hours as many of my owners lived in various other countries.
Skilled in Excel spreadsheet, computer records, and other office maintenance tasks. • Maintained department database. Able to analyze and solve problems. • Performed routine clerical duties including data entry and assisting assemblers • Monitored and maintained current inventory levels. • Able to multi-task; worked within reasonable time to meet production schedules.
Great group of people to work • Responsible for the configuration of network and voice technologies. This person will also focus on the administration of the CISCO iOS, CISCO Nexus or similar platforms. • Provides network and remote connectivity hardware/software support; maintains documentation including hardware/software applications, support logs and other related information. • Assists in installing, configuring and maintaining network hardware and software; analyzes and troubleshoots the logs and tracks the nature and resolution of problems; monitors usage to ensure security of data and access privileges • Maintains excellent communication with the Delivery Center Manager and supervisors on all tasks and projects. Responsible for communicating with customers, peers, team and managers regarding incident and change management. Creates and maintains good technical documentation. with