Poor support from central support management team, money driven and little regard for needs of care staff.
Health Services Director (Former Employee) – Spokane, WA – July 21, 2013
No follow-through from management, failure to meet the needs of care staff and reduced hours despite high acuity of residents. Department heads expected to perform too many duties, management frequently not available and often out of the building for personal reasons.
department heads take too many smoke breaks and often out of the building or off the floor.
Certified Nursing Assistant (Former Employee) – Creswell, OR – December 17, 2015
It was always very crazy when you got to work. A lot of the time one or more co workers would call in sick so we would have to change the schedule around. Most of the time my co workers would be in a good mood and they were fun to work with. The most enjoyable part of my day was knowing that I helped people that could not do things for themselves and it is just a great feeling.
Certified Nurse Aide (Former Employee) – Anchorage, AK – September 21, 2015
There were inconsistent rules that changed often. Resident safety and employee training were not terribly important to management. Management creates an environment where residents are valued somewhat but employees are not valued at all which leads to a high turnover.
Residents, other employees
Safety, management does not value employees or safety.
personal care assistant (Former Employee) – gresham, or – August 13, 2015
Great place but little pay for job responsibilities. Not only are you a caregiver but you are a server, laundry attendant, dishwasher, and busser!! Too much work for little pay! Management are nice but hardly care a about the amount of work they press on their employees. They don't have to work it not their problem...
Certified Nursing Assistant (Former Employee) – Oregon City, OR – April 29, 2015
Prestige helped me obtain my CNA certification by paying for my certification training, for that I am forever grateful, it helped launch a 18+ year career in the medical field. I left Mt View when it was sold to another Organization as I did not feel that they shared the same vision for either their residents or their employees.
Tuition reimbursment, cna classes (not sure if this is still true)
This company prides itself on providing an excellent service to all it's clients and provides the very best home care........ They need to start with the basics such as treating their employees with respect dignity. Prestige nursing crumble under pressure, not on branch level but higher management. If you want any professional answers DO NOT go to HR. It's unlikely you will be privileged enough to get a call back. The branches are trying their best to battle on but the bottom line is that they will never succeed. The company will happily allow you and your work colleagues to work in unsafe areas with a history of crime, however will not protect you.
Dietary Aide (Current Employee) – Forest Grove, OR – March 27, 2015
I had to prepare snacks and drinks everyday for the residents. I learned different textures and personalities of people. The management here could have been way better and I felt as if they were scared to tell the truth, but the coworkers were great to be around for the most part. The most enjoyable part of my job was talking to the residents and seeing them smile and getting compliments about the food.
med-aide (Former Employee) – tillamook, oregon – March 13, 2015
The only good part about this job is the residents!
The management and the care of residents is absolutely horrible! Residents are left in their own feces for hours without even being checked on. When you bring it to management nothing is done about it. There is a med aid there who falls asleep while giving meds and pops the wrong meds with no consequences because she is the boss's best friend. When all the problems are brought to the directors attention it is ignored. The place is a joke and I feel bad for any residents who live there
Kitchen /PCA/Housekeeper (Former Employee) – Chico, CA – March 3, 2015
Dining director is always angry. The ED is not very sharp. The maintenance guy is lazy. The expression director needs to quit. The event director is lazy. You can't do your job as an employee if you see how management is. It's all a fake family upstairs in management. The ED puts pressure on you as an employee by just telling you to be quiet I'll handle it but nothing happens and it gets pushed into the back where it is like "I didn't know anything about it." It is hard to work here unless you don't do your job and show up drunk or smoke weed.
residents and some staff
no competitive wages. management doesn't care about residents.
Kitchen Aide (Current Employee) – Enumclaw, WA – February 17, 2015
I love showing up to work everyday. The staff are some of the most loving people i know. the residents are great to work with and always know how to put a smile on somebodies face. there are lots of laughs shared thoughout the building.
RN-Clinical Care Coordinator (Current Employee) – New York, NY – December 31, 2014
• Conducts patient assessment and re-assessment • Based on assessment refers patient to CHHA program • Act as patient’s advocate • Develops Home Health Aide/Personal Care Aide Plan of Care based on assessment • Evaluates the patient, family and HHAs/PCAs ability to carry out Plan of Care through discussion, demonstration, and return demonstration • Review and approve documentation from the per-diem nurses • Supervised clinical visits and the annual evaluation of HHAs • Participate in case conferences to resolve service issues/problems and/or improve service delivery • Act as a liaison between agency and the contracting agencies’ nurses, case coordinators and patient/family • Re-orient and supervise Per-diem Nurses • Investigate and complete incident and complaint reports in accordance with established procedures and to notify and submit incident/complaint report to contracting agency, • Review and approves medical reports.
Maintenance (Former Employee) – Anchorage, AK – December 16, 2014
Maintain the facility. Log on to Tels and take of the duties listed. Repair anything that needs it. I learned how to use Tels and work with Grainger and furthered my growth and knowledge with new and different systems, such as plumbing, appliances, boiler and generator. I also managed the Housekeeping crew and ordered their supplies. The hardest part was always being on call and not always getting out at a descent time. I really enjoy working with my hands and seeing things that didn't work work again.
good people, fun place
working late at times, being pulled in different directions to get things done
Skilled Nursing and Rehab Facility in Yamhill County
Business Office Manager (Current Employee) – McMinnville, OR – October 13, 2014
I enjoy helping the residents we care for to understand their benefits and medical coverage. The interactions with the elderly is priceless. I find medical billing rewarding. It is challenging to perform all of the demands of the job with limited hours and budgeting.
i work close to home and don't have to travel far.
PCA (Former Employee) – Henderson, NV – October 11, 2014
Prestige has what they call " Core Values" what a crock!! Management doesn't even follow OR practice what they preach. I only thing they care about is $$$$, keeping Prestige full of residents and keeping schedule full of employees that either come late, no show, could careless about doing their jobs, hide out from working.....NOT THE KIND of person or facility I' want my family member at. Management is a total joke . They could careless about their employees and pretty much residents. You can be a hard worker and very reliable worker and they could careless. You try and bring important information or concerns up to your employer and they don't have time to listen...Corporate doesn't even return your calls. Leave on good terms and they say you didn't . Place as a whole is a big joke.. No one is happy their even residents. Management doesn't even get along. HIPPA what a joke, you can hear management discussing residents outside their offices and in hallways. They are loud and unprofessional. If they don't care for a resident it is shown by way they approach them or by the visual they give them. Such a disgrace to the senior care.. Even sadder to think Corporate doesn't seem to care either, they won't return your calls or even residents...
med tech (Former Employee) – bend oregon – October 3, 2014
Bend Oregon this facility failed state licensing twice before I got there. When I came on board they fired the ED brought in a consulting team. They started retraining and turning everything upside down. Making employees work 12 to 18 hour shifts. And then making the RSD resign down to a caregiver position. And then making employees work when sick and then telling you that you resigned when you didnt. Not good management. I busted my butt for that company for my residents and then I have trouble at home and cant show for one shift and I'm told that I gave my resignation. That's not how companies should work. Dont work for this company. They treat you like gold then they drop you to the wolves. Watch your back dont get to comfortable.
Kitchen /PCA/Housekeeper (Former Employee) – Chico, CA – September 26, 2014
You just need to fire the Dishwasher work wife and The Dining director who has no common knowledge about American food. He smokes his Electric hooka with his work wife the Dishwasher in the prep area and they don't wash their hands after smoking and from coming outside after smoking. Dining Director has a Bad temper and cussing throughout kitchen which makes it uncomfortable and strain. Management is all about trying to make him happy so he doesn't come after them since he cooks their food. Dishwasher work wife is out of control. She walks off the job and gets her job back after threatening a new fellow employee to stab him and threatening him that she will make sure he loses his job. Executive Director attitude is Don't Rock The Boat. No competitive wages and over work employees. They make sure your a part time employee so you don't get benefits but they make you work full time hours so there are no strings attached. This is all true. I Always felt bad for the resident's because some staff treat them bad. All they want is to have younger kids and adults to understand and listen to their life story.
resident's and some staff coworkers and directors
not enough caregivers. no competitive wages. benefits not worth it. over work employees.