collector (Former Employee) – Phoenix, AZ – October 17, 2012
working on the phones and talking to consumers about there debt. management was okay at time .co workers were great. the hardest part of the job was getting the debtor to under stand some things regarding that they owed there bill. The most enjoyable part was making commission.
Collector (Former Employee) – Phoenix, AZ – March 10, 2015
make at least 50+ out going phone calls a day. Learned about FCC guidelines about collections Management was decent Really communicated well with co-worker The hardest part was telling people they have to pay the money back. The rate of pay was the best part in this position
Floor Supervisor (Former Employee) – phoenix az – January 11, 2015
typical day at work busy .. answering questions filling out paper work setting up dialer interaction with vendors review time sheets what i learned ..that i like what i do ..Co -workers great hardest part of job ..shutting down enjoyable.. knowing that i mage a difference
employees able to move about when needed, hour lunch, 15 min breaks
Collections Agent (Former Employee) – Getzville, NY – June 25, 2014
•Worked as a collector in a 3rd party collection agency. •Made outbound calls as well as accepted and transferred inbound calls. •Collected money for clients such as Premier Bank, ADT Home Security, Dell financial Services and Reliant Electricity Energy.
Quality Control Specialist (Current Employee) – Cheektowaga, NY – June 23, 2014
I listen to phone calls and monitor them for managers to review. I learned a lot about the FDCPA and CFPB guidelines. My coworkers are friendly, knowledgeable and approachable. The hardest part of my job is that it is constantly changing from month to month. The most enjoyable part of my job is working closely with management to improve the performance of agents on the floor.
Great growing company, great leadership and a great team of people.
Professional Debt Collector (Former Employee) – Phoenix, AZ – May 31, 2014
I enjoy working at Primary Financial, there is a new leadership team that is taking it to a new level. I would continue working here for a long time but I am looking to further my career in a way that Primary is not the company I need to work for. They are a great company the only thing is that they do almost all thier collecting on a dialer and I am looking to put my Proffesional Debt Collecting skills to work with a company where I can skip trace and do all the fun things debt collecting has to offer.
Great team and great leadership.
Working on the dialer is not the kind of debt collecting I'm looking for.
Operations Manager (Current Employee) – Amherst, NY – April 13, 2014
Primary Financial Services has some of the most dedicated employees in this industry. They know how to come together and continue to persevere through anything that is put in front of them. The thing i learned most from working at Primary Financial is that working to 110% and giving it your all will pay off. The most enjoyable part of the job is seeing that the hard work that was put in, lead to excellent results.