The pay is good. that is all
Outbound Credit and Collections (Former Employee) – Houston, TX – November 11, 2015
I worked on assignment for Direct Energy. The assignment was supposed to be a 3 month contract, Outbound Credit and Collections, and then we would go permanent or be let go if you weren't doing your job. Atleast that's what we were told! They kept us on temp for 11 months!! Then Primary HR showed up at the job site one Thursday to tell everyone Friday was the last day! Through the entire process, my group was lied to and strung along! My role within the company changed from outbound c&c to CSG to IRG to vacancy team to special projects team!!! There was absolutely NO JOB STABILITY!! Also, they kept telling us that there was plenty of work and the assignment would not end anytime soon, so we stayed, well, those of us that didn't get let go for "budget cuts"! This company is totally unreliable! If you have a family you're trying to take care of, I would say stay away from this agency! Because they will let you go without warning and will have no sense of urgency finding you another assignment!
Pretty much everything else!!