Prime Therapeutics Employer Reviews

Call center – handled calls for Blue Cross Blue Shield members for the pharmacy benefits, advised members of their pharmacy benefits, refills mail orders, performed quotes, checked claims.

Prime Therapeutics is an amazing company. Great culture and could be leading the industry. The things is lacks is great leadership and benefits.

Prime is a great company to work for. The benefits are the best part of the job.

Prime Therapeutics pays well and provides good benefits. But that's it! The years I worked there were frustrating, at best. Anyone at a manager level or above is expected to put in 50+ hours a week. And, if you don't work long hours you can forget that promotion to senior manager or director. Prime is also great at second guessing its people. Senior – more...  executives can change directions any number of times -- depending on which Blues plan pulls their chain. – less

My duties included montioring 40-45 agents. I was to monitor 12 times per month for each agent and then switch quarterly, and start with a new group. I learned alot about the pharmacy industry and the contact center aspect of a business. I was responsible for training, quality and training.

Taking inbound calls for medication orders.
Medical terminology.
management, demanding, for the company only. and qouta driven, about the numbers.(stats)
co-workers, some friendly, some not.
Hardest part working sundays.
The hourly wage, and benifits.