Patient Care Coordinator (Former Employee) – Irving, TX – November 25, 2017
Overall, the company severely disorganized after training, which created an extremely stressful work environment.It became very difficult to adequately assist patients with proper sense of urgency due to ongoing issues with the company merger.
It's a very relaxed environment. Their is a hierarchy throughout the company which makes an inferiority complex. Management needs a lot of work with communication and efficiency. However, overall, it is a great work-life balance.
Member service specialist (Full-time) (Current Employee) – Irving, TX – November 7, 2017
Loved the job when I first got there. Currently going through merger and would like to leave. Overall, if a person goes in as a new hire the job may work, however people who have been there 2+ years are getting no accomodations
Data Entry Technician (Former Employee) – Albuquerque, NM – November 3, 2017
Some of the supervisors were nice, others- not so much. I needed help meeting my goal and was told I would be worked with to achieve it. No one ever worked with me, nor helped me set up a weekly goal and how to increase it. Instead my contract was broken and I was let go.
LEAD SYSTEM ANALYST (Former Employee) – Eagan, MN – November 1, 2017
I was there for almost 11 years. Over the years, I have watched the benefits get more expensive and the morale go down. Too many upper management. Management likes to fire workers and HR doesn't work with the employees anymore, just against them. I did learn that there are better companies to work for. The hardest part of the job was working with my new manager. I successfully made it with 4 managers, prior to the new one coming in. Workplace culture is going down. The most enjoyable part of my job was the team I worked with. They were awesome! We got along really well.
Prime's IT department has a long standing reputation for burning it's PMs and programmers and for high turnover, especially it's contract employees. I got some assurances that the culture had changed and things were much better. It hasn't and they aren't. Lot's of pressure, lot's of backstabbing, finger pointing and drama.They routinely cancel contracts early with no notice and for no reason and bring in new contract employees and start all over again.
Just stay away.
They pay a fairly competive hourly rate
They'll find a reason to get rid of you even if they have to make one up
The general job is ideal for a person who does not like the retail setting.
I enjoyed what i did when i worked for them. On the other hand i do not feel like they value their employees equally.
I feel that certain employees with time invested partnered with supervisors they have known over that time make it very hard for new comers to succeed if they do not play into the games and petty mess that takes place there.
Being a great employee and fulfilling you duties to the best of your capabilities means nothing when a seasoned employee feels threatened by you skills and ability.
If you choose to work here please keep to yourself, this is the only way to avoid being a target.
Consultant (Former Employee) – Eagan, MN – September 18, 2017
Great comp[any at first but over time the bottom line became the goal and being human was a liability. Mistakes were not tolerated. Management was not very technical so we were judged from the bottom line only