Pros: helping members, casual dress, paid time off, great benefits
Cons: MANAGEMENT and peak season
As far as an inbound call center goes, it is a relaxed environment where you can wear jeans and a tee-shirt to work every day. If you like the interaction and opportunity of talking with new people every day but doing the same job I would totally say that Prime is a great place to work and the benefits they offer are pronominal; but then again, they have to be in order for you to stick around and put up with management! The supervisors and management on staff are self serving, inconsiderate, uncommunicative, and disinterested in employee problems.