Telecommunication technician. Provided technical services in customers' homes, ranging from TV, internet, and phone services connection and trouble shooting in a different environments and sometimes under unique conditions. I was also a field trainer for new/potential employees.
I learned how to deliver the best service to my customers in their environment (their home).
There are certain issues with working in technical world simply due to lack of a perfect technology! you would go to customers house to deliver them a service, and in many occasions the equipment would be faulty which would cause customer and technician frustration. in such cases the coworkers could be very supportive if they were working in the same area. however, the main telecommunication company (Charter) would not respond to you in a timely manner; long periods of waiting on phone for some one to provision the device.
the most enjoyable part was completing a complex job and seeing the satisfaction in my customers' eyes.
inadequate support for technicians in the field