Princess Cruises Employer Reviews

Learned logistics and administrative functions regarding worldwide export.

Island princess Vancouver/Alaska itinerary Coral princess Carribean/Fort Lauderdale itinerary playing with the Bayou Cafe jazz trio

The shoreside company runs very poorly. The employees are treated as a number, and management does not look out for their own employees in situations or to advance. There is no team atmosphere, and all upper management is completely the wrong people, who yell, cuss and when they aren't yelling or cussing, they treat you as if you don't exist. I know – more...  this place may sound great...travel company, close to home, but don't get involved - look somewhere else. It isn't worth it and the compensation is awful. Stay away! – less

I worked with over 3000 passengers a cruise on financial activities and clients services. While working for Princess Cruises I worked in client services, billing, currency, immigration, finance and shore excursions. Lastly, I was able to see over 40 different countries, meet over 60 different nationalities and gain useful financial experience.

Excellent work environment. The company stresses teamwork, safety, and customer service as well as the well being of their employees.

I worked for this company for 3 1/2 years. This was a fast paced call center position selling cruises. This business was ever changing and they gave us updates to training whenever needed.

This would make a nice entry level job for customer service in the hospitality industry. Excellent managers and I made some long lasting friendships.

Princess Cruises hires people on temporary to permanent status. By doing this, companies avoid paying benefits and holiday pay (Although there are many companies that will still pay holiday pay). Potential employees are drawn in with an offer of a position of temporary employment for approx. 3-6 months but that it will most likely convert into a permanent – more...  position with great potential for growth.

An employer may estimate a length of time (usually 6 months) but they are under no obligation to honor this time frame as they are an "At Will Employer" like all companies in the CA. Princess, as all companies, know this and can use it to their advantage.

There is a Code of Ethics but obligation to honor it can be questionable. If you are a temporary employee, you don't have any legal recourse - companies are aware of this - it is always wise to seek legal council before taking any action that could affect your employment.

My experience was that Princess’s processes were very fragmented – the right hand didn’t know what the left hand was doing. Accountability within processes could also be improved.

Co-workers were great!

My experience was that there was a strong loyalty to management and a definite hierarchy system in place at Princess. If you are lower in the ranks, you are pretty much disposable - you should keep this in mind when planning for your future (Stock pile an emergency fund just in case).

You should also note that a Human Resource Dept. is there (especially in the case of Princess) to protect the interest of the company (whether moral or not) and IS NOT YOUR ADVOCATE.

With that said, if you have another opportunity elsewhere, I strongly encourage you to TAKE IT!!! Really, don’t sell yourself short….. There are a lot of companies that offer benefits and holiday pay immediately and don’t make you wait – companies that truly value their employees and honor their Code of Ethics, Creating a positive work environment - These are the types of companies one wants as an employer. – less

The company offers a great product at a decent value. The shipboard experience is well done and run well. The shoreside company is run poorly and treats employees like something they stepped in. Also they have a "class" system that is disturbing and overall the company does not care about the employees any more than they really care about the customer – more...  and what they want. – less

Productive and friendly place to work great benefits a place to grow.

Some time's is fun and exciting bud most the time you are dead tired,money is OK but working hours are disaster