Princess Cruises
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Management
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10 reviews

Princess Cruises Employer Reviews

Compensation/Benefits
Management
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Great company with lots of advancement opportunities
Warehouse Clerk (Current Employee), Fort Lauderdale, FL –
Learned logistics and administrative functions regarding worldwide export.
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Princess Cruises Cruise Ships
Musician/Bassist (Former Employee), Los Angeles, CA –
Island princess Vancouver/Alaska itinerary Coral princess Carribean/Fort Lauderdale itinerary playing with the Bayou Cafe jazz trio
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Not what you would think...
Specialist (Former Employee), Santa Clarita, CA –
Pros: 9/80 work schedule.
Cons: low pay, bad processes, horrible upper management, no team environment
The shoreside company runs very poorly. The employees are treated as a number, and management does not look out for their own employees in situations or to advance. There is no team atmosphere, and all upper management is completely the wrong people, who yell, cuss and when they aren't yelling or cussing, they treat you as if you don't exist. I know – more...  this place may sound great...travel company, close to home, but don't get involved - look somewhere else. It isn't worth it and the compensation is awful. Stay away! – less
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Opportunity to gain financial experience while traveling around the world
Client Services Associate (Former Employee), Santa Clarita, CA –
Pros: great career experience, global networking, promotion opportunities, and traveling benefits
Cons: long hours, no days off, changing management, and small living environment
I worked with over 3000 passengers a cruise on financial activities and clients services. While working for Princess Cruises I worked in client services, billing, currency, immigration, finance and shore excursions. Lastly, I was able to see over 40 different countries, meet over 60 different nationalities and gain useful financial experience.
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Great company with extensive advancement opportunities
Operations Manager (Former Employee), Fairbanks Alaska –
Pros: great travel rewards
Cons: can be seasonal
Excellent work environment. The company stresses teamwork, safety, and customer service as well as the well being of their employees.
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Princess Cruisetours
Direct Desk Sales Agent (Former Employee), Downtown Seattle, WA. –
Pros: benefits, relaxed atmosphere, helping direct callers get their dream vacation.
Cons: call center
I worked for this company for 3 1/2 years. This was a fast paced call center position selling cruises. This business was ever changing and they gave us updates to training whenever needed.

This would make a nice entry level job for customer service in the hospitality industry. Excellent managers and I made some long lasting friendships.
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Not Such a Smooth Sail
Operations Dept. (Former Employee), Santa, Clarita, CA –
Pros: co-workers were good, benefits are good if you can get them
Cons: long wait for benefits, doesn't honor their code of ethics, temp to perm, hierarchy culture, lack of job security
Princess Cruises hires people on temporary to permanent status. By doing this, companies avoid paying benefits and holiday pay (Although there are many companies that will still pay holiday pay). Potential employees are drawn in with an offer of a position of temporary employment for approx. 3-6 months but that it will most likely convert into a permanent – more...  position with great potential for growth.

An employer may estimate a length of time (usually 6 months) but they are under no obligation to honor this time frame as they are an "At Will Employer" like all companies in the CA. Princess, as all companies, know this and can use it to their advantage.

There is a Code of Ethics but obligation to honor it can be questionable. If you are a temporary employee, you don't have any legal recourse - companies are aware of this - it is always wise to seek legal council before taking any action that could affect your employment.

My experience was that Princess’s processes were very fragmented – the right hand didn’t know what the left hand was doing. Accountability within processes could also be improved.

Co-workers were great!

My experience was that there was a strong loyalty to management and a definite hierarchy system in place at Princess. If you are lower in the ranks, you are pretty much disposable - you should keep this in mind when planning for your future (Stock pile an emergency fund just in case).

You should also note that a Human Resource Dept. is there (especially in the case of Princess) to protect the interest of the company (whether moral or not) and IS NOT YOUR ADVOCATE.

With that said, if you have another opportunity elsewhere, I strongly encourage you to TAKE IT!!! Really, don’t sell yourself short….. There are a lot of companies that offer benefits and holiday pay immediately and don’t make you wait – companies that truly value their employees and honor their Code of Ethics, Creating a positive work environment - These are the types of companies one wants as an employer. – less
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Great Product....Less than great place to work
Human Resources/ Admin Services (Current Employee), Santa Clarita, CA –
Pros: medical and cruise benefits
Cons: low pay, underappreciation, lack of advancement. etc.
The company offers a great product at a decent value. The shipboard experience is well done and run well. The shoreside company is run poorly and treats employees like something they stepped in. Also they have a "class" system that is disturbing and overall the company does not care about the employees any more than they really care about the customer – more...  and what they want. – less
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Productive and friendly place to work
Accounts Receivable clerk (Former Employee), Century City, Ca. –
Pros: excellent benefits
Cons: parking structure was far
Productive and friendly place to work great benefits a place to grow.
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Interesting work place-you travel a lot
Jr.Waiter (Former Employee), Los Angeles –
Pros: free food and shelter
Cons: short break's
Some time's is fun and exciting bud most the time you are dead tired,money is OK but working hours are disaster
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About Princess Cruises

About Princess Cruises: >> One of the best-known names in cruising, Princess Cruises is a global cruise and tour company – Read more