Customer Care Rep (Former Employee) – Nebraska – June 7, 2016
log in windows, time keeper, search engines, systems of call center. positive attitude, commitment in delivering my best. heavy call volume is typical day, call handing requirements, resolve issues of health coverages, network coverages, setting up transportation with qualified members
Fast paced work and not all areas in the office are quiet.
Lead then Supervisor, Provider Configuration (Former Employee) – Grand Rapids, MI – September 14, 2015
Priority Health is well balanced between work and family some areas are better than others, it all depends on the Manager of your area. The co-workers are great, as any company you will find some that are difficult to get along with but you have to learn how to get along with every type of person regardless of where you work. There is always something fun going on to help make your more enjoyable while your there. Which also helps build team moral.
You can balance your Work and Family Life pretty good.
Provider Services Representative (Former Employee) – Grand Rapids, MI – May 13, 2015
One of the best places to work, Priority Health sets the tone of how the professional world should be. I learned quite a bit at the customer care center. Most importantly i learned lots of life skills.
Senior Markets Customer Service (Former Employee) – Grand Rapids, MI – November 24, 2014
8 hour days; learned Medicare benefits and customer service with seniors;management was fair and training was excellent. Hardest part of the work was the hours: many weekends and late nights. Most enjoyable: Being able to work with a very good and solid group of co-workers; being the person with ability to help our seniors understand their insurance.
Intern (Current Employee) – Grand Rapids, MI – September 4, 2014
Priority Health is a great place to work. There was no office drama or bad people to work with. It's a Michigan company with people who care about each other and about the clients we are providing health insurance to. The hardest part of the job for me was that it was either doing paperwork or sitting on a computer. Another difficult aspect of the job was always having to study health care reform. In the end, I am happy my job required me to research current events because I am much more knowledgable than most about the Affordable Care Act. The office got very quiet during the summer with people taking work off. The company takes care of its employees and has a nice work/life balance.
Flexible about hours and working from home, management is awesome
Office buildings are on a busy street and not in the fun part of the city