Pros: cross trained
Cons: to short
I established a general understanding of the overall function of the business operation as an application of knowledge gained during my academic experience. Towards this goal I worked in all departments of the business to include: Underwriting Assistant, Risk Analyst, Implementation Representative, Client Services Representative, and Settlement Analyst.
These positions included responsibilities of:
• Setting up new accounts, servicing customer needs via telephone communication
• Reviewing accounts for fraudulent activities or approvals that violate verification procedures which may have a negative monetary impact on the customer or the company
• Reconciliation of daily accounts to include resolution of rejections, chargebacks, and collections
• Attention to detail and complete administrative follow through was of the highest necessity