Representative (Current Employee) – Raleigh, NC – August 30, 2016
Please take heed to the warning of this review. This place is a living nightmare. None of the employees here are happy. The daily monotony is like a dictator ship . Almost everyday emails are sent to tell employees how horrible everyone is doing. There are no set business rules or policies but you are expected to work under constant pressure and hostile environments. Management encourages competion between employees and will award people and single out those who they felt didn't meet their standards. A serious dead end job where "job titles" such as team lead are given but no real advancement within the company. There are video camera's over every desk and they monitor your every move, including your bathroom breaks. Constant back to back calls with angry customers because company does not have organized business rules to help patients. This job is beyond stressful and management could care less about the employees. Please beware
N/A (Current Employee) – Raleigh, NC – August 10, 2016
This place is nothing short of being like a prison. You are constantly monitored (cameras over desk) while in a 6 foot cubical with no communication besides IM chat which by the way is monitored too. All emails sent are monitored so you can not send complaint or concerns to hr without managers knowing. This is a family owned company that plays favorites and will treat you horribly if you don't bring in high revenue. Also there is a extremely high turn over rate. Damage control has been put in several times to keep new hires in training from quitting on the second day. This should be your last resort applying with this company.
Fine for a start up company. Needs to have more active Clients in the Houston area to make it better. Great work environment and upper management in Canada is great to work with..local offices need some guidance