IT Support Specialist
Chartered Bank - Independence, OH

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IT Support Specialist
Chartered Bank – Independence, OH 44131
A dynamic and leading Nationwide Firm is seeking a motivated IT Support professional who understands what it takes to keep our computers and network running smoothly.

Hourly pay range based on experience: $12.00 - $18.00

  • If you have an all-in attitude and are looking for a company that provides the blueprint for success we need to talk!

Job Description:

  • Performs on-site servicing, troubleshooting, repair and/or installation of company product(s)/ computers.
  • This job may include any aspect of field support, including but not limited to system hardware, PC’s, and networking/wireless communication devices.
  • Responsible for transporting, installing and maintaining equipment on site.
  • Provides technical support to company on operational or maintenance aspects of system and communications equipment.
  • Serves as customer contact on technical and service related problems.
  • Diagnoses and troubleshoots mechanical, hardware, software, systems and wireless communications failures, using established procedures and troubleshooting equipment.
  • Determines most cost effective repair/resolution to minimize downtime.
  • Prepares reports for analysis of product failure trends and service ability issues. Troubleshoots and runs coaxial cabling.

What type of person are we looking for?

(This is a mid-level position, NOT advanced or entry level)

  • High school graduate or GED equivalent required.
  • Requires a minimum of 1 or more years of experience in technical repairs and customer service.
  • Experience working with electronics and computers required.
  • Positive, can do attitude is a must.
  • Excellent communication skills.
  • Organized, and motivated for success.

Please reply with a resume, a short cover letter.

We are not looking for a contract company. This is an onsite position.