Customer Service Representative
Proforma is a $430 million leader in the $150 billion printing and promotional products industry. With over 30 years of experience, we are recognized as one of the industry’s top leaders. We sell business products that every company needs including promotional products, business documents, commercial print, office supply products and e-solutions.
The Customer Service Representative will be working for Proforma TaCaBu, a franchise located in Brookshire, Texas. The Customer Service Representative is responsible for handling the day-to-day general office duties and providing telephone support to customers and vendors.
- Print or promotional product experience preferred
- Excellent communication and organizational skills are essential
- Strong computer skills required with proficiency in use of software including Word and Excel
- Intermediate skill level in composing letters and business email
- Must be able to work in a fast paced, deadline driven environment
- Ability to manage multiple projects and multi-task
- May require research skills to troubleshoot customer/vendor issues and opportunities
- Product sourcing and quoting
- Producing vendor quotes and analyzing such responses
- Provide telephone support to customers and vendors
- Maintain solid, positive customer and vendor relationships by handling their questions and concerns with speed and professionalism
- Process, enter and follow through with all customer orders using various programs
- Provide daily update reports
- Additional duties as assigned
Two week paid vacation
Interested candidates should send a resume with salary requirements.
We thank all applicants who apply, but only those candidates selected for an interview will be contacted.
No phone calls from agencies will be accepted.